Human Resources Administrative Assistant

SHIRLEY A. ROBSON

*** ******** **. ? Johnstown, PA 15906

814-***-**** ? *********@**********.***

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PROFESSIONAL SUMMARY

Proven professional with years of versatile management, administrative and

human resource experience embracing many diverse companies throughout the

Johnstown, PA, Washington DC, and Baltimore, MD Metropolitan areas.

Experienced in enforcing corporate policies and procedures, strong

knowledge of banking and sales operations, office management and

recruiting, accounting and employee training and development.

SUMMARY OF QUALIFICATIONS

. Developed human resource departments for companies with no prior

system and provided high-level administrative support

. Set-up and maintained safety committees for organizations as part of

HR duties

. Tracked employee hours, maintained bi-monthly payroll, accounts

payable and receivable, monthly invoices and quarterly tax records

. Researched and created personnel and safety handbooks along with

company policies and procedures for hourly and salaried employees

. Screened potential candidates for hire and set-up interviews, ensured

proper drug testing was completed and hired employees

. Completed salary negotiations, scheduling, evaluations, company

benefits, insurance claims, safety concerns, reprimands, lay-offs,

unemployment compensation, terminations and employee counseling

. Set-up employee personnel files, generated employee personnel database

and electronic files as well as developed internal forms

. Scheduled business trips and made travel arrangements, maintained

expense reports and acted as a liaison between staff and clients

. Established procedures to ensure tasks/projects were completed

efficiently and professionally and conducted prompt follow-up on all

correspondence after determining level of priority

. Compiled, researched and prepared material for publication development

projects such as research, surveys, budgets, evaluations and

internship programs

. Maintained database of guidelines generated from post-mortem meetings

and provided project tracking support as required

. Ensured Affirmative Action Program doctrines were developed and

enforced

. Assisted in establishment and implementation of procedures for

recruiting, reference calls, background checks, relocations and skills

utilization

. Performed administrative duties in a high stress, confidential

environment and ensured that policies and procedures were in

compliance with applicable state and federal regulations

. Developed and managed local community recreation office including

website maintenance, semiannual brochures and financial records

SHIRLEY A. ROBSON

161 Sheridan St. ? Johnstown, PA 15906

814-***-**** ? *********@**********.***

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SUMMARY OF QUALIFICATIONS (Cont'd.)

. Compiled and typed board minutes for monthly meetings and worked with

executive directors on all contract negotiations within the community

on various commission projects

. Served as general manager for an environmental technology company

. Operated credit/collection department for a banking institution

. Utilized the following computer programs: Microsoft Office 08, Outlook

08, Windows 98, WordPerfect, QuickBooks, Quattro Pro, Fox Pro, File

Maker Pro, Dbaselii+, Tieto Persona, ABBRA and Gradience personnel

Software, Internet and e-mail in a LAN environment, Lotus/LotusWorks

and Deltek Accounting System

WORK HISTORY

United Industrial Johnstown PA 2006-

2009

Secretary to President/ Human Resources

Westmont Hilltop Recreation Johnstown, PA 2003-

2006

Office Manager

North American H gan s Inc. Hollsopple, PA 2002-

2003

Human Resource Assistant/Executive Assistant-Contractor

Republic Technologies International Johnstown, PA 2000-

2002

Human Resources Administrator/Executive Assistant

Sargent's Personnel and Kelly Services Johnstown, PA 1998-

2000

Executive Administrative Assistant

Sparks Personnel Various MD Locations 1993-1998

Executive Administrative Assistant/Human Resources Administrator (contract

positions)

? International Medical News Group, Rockville, MD ? COMSAT,

Clarksburg, MD

? Mercury Publishers, Rockville, MD ? ONCOR INC,

Gaithersburg, MD

Daedalean, Inc. Columbia, MD 1989-1992

Staffing Specialist

EDUCATIONAL HISTORY/TRAINING

Westmont Hilltop High School, Attained Diploma

Alternatives in Banking Course, Successfully Completed 1979-1981

Hiring Seminar, Successfully Completed 1990

Service Contract Act Seminar (SCA), Successfully Completed 1991

EEOC Seminar, Successfully Completed 1991

Managerial Techniques Seminar, Successfully Completed 1992

Pennsylvania Safety Certification, Successfully Completed 2006-2009

REFERENCES AVAILABLE UPON REQUEST

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