Sales Representative Customer Service
Resume:
Matthew Patrick Moore **** Citra Ave, Jacksonville
Florida 32210
abivlq@r.postjobfree.com
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OBJECTIVE
Seeking a Technology position with an established company with
potential for advancement.
EDUCATION
Associate of Arts, Business
December 2009
Florida State College at Jacksonville, Jacksonville, FL
IT Technician (Desktop Support) Certificate
August 2010
Florida State College at Jacksonville, Jacksonville, FL
Software Proficiency
Microsoft Word, Outlook, Excel, FrontPage, PowerPoint, Visio and
VMWare
EXPERIENCE
Answer Station Administrator
October 2006 - September 2009 Convergys, Jacksonville, FL
Responsible for maintaining customer service email software, adding
and adjusting user credentials, and creating and analyzing agent
performance metrics. Also provided technical support to customers
through email and phone in a call center environment.
Sales Representative
February 2006 - October 2006
Intense ROI, Jacksonville, FL
Established relationships with potential clients, and provided
mortgage marketing products for clients.
Sales Representative
March 2004 - August 2005
Emergency Debt Relief, Jacksonville, FL
Assisted clients in managing debt issues with savings and
negotiation techniques in a call center atmosphere.
Sales Representative
December 2003 - March 2004
Massey Services, Jacksonville, FL
Inspected and provided pest control services for residential and
commercial properties.
Gym Manager
April 2000 - October 2003
Bailey's Powerhouse Gym, Jacksonville, FL
Controlled sales, service, and sanitation aspects of a health club,
including computer system, equipment and facility maintenance.
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