Customer Service Manager

Winston Brooks ***West Cambria St. Philadelphia, PA 19133

***-***-******* abivjn@r.postjobfree.com

Labor Ready Inc. 2405 S Broad St. Philadelphia, PA 19148/Easton Rd. Willow

Grove, PA 19090

-Assisted in HVAC unit installation, electricians assistant, including

wiring pulling and conduit bending

-Familiar with all aspects of general labor including residential and

commercial moving, material handling, painting, demolition, snow removal

and roofing.

Act-1 Personnel 314 Henderson Rd. King of Prussia, PA

19406

-Accurately keyed data from Ub-92 and HCFA 1500 forms for third party

billing of occupational, physical, and chiropractic therapy, in a fast

paced production environment, with daily quotas of $30,000.

Quest Diagnostic 900 Business Center Dr. Horsham, PA

19044

-Responsible for properly identifying and labeling laboratory specimens,

then allocating portions of serum into separate vials, and

entering/updating patient information into the data base

-Successfully and consistently exceeded hourly production goals

Lason Systems Inc. 701 Market St. Phila, PA 19106/Stephenson Hwy. Troy

Michigan 48083

-Responsible for accurately scanning documents into Ascent Capture

software, and indexing barcode information, also quality controlled and

directed eight scanners

Manpower Staffing 409Easton Rd. Willow Grove, PA

-Worked as Customer Service/Retention Rep for Comcast Cable Corp.

Protocol Staffing 401 Market St. Philadelphia, PA

19106

-Worked as Customer Service Rep

Remedy Staffing 304 Easton Rd. Willow Grove, PA

-Worked as Customer Service Rep for Cavalier Telephone

Holiday Inn 260 Mall Blvd. King of Prussia, PA

19406

-Worked as Houseman on overnight shift. Providing customer service to hotel

guests as well as insuring cleanliness of hotel, including carpet cleaning,

floor waxing and brass polishing.

Skills

-Intermediate knowledge of Microsoft Word and Microsoft Excel, Team Chimes

software, Ascent Capture, Group Wise, Med Manager, Outlook (email software)

-Data Entry A/N 8200kph, 10key7500kph (100%accuracy)

-Valid T.W.I.C. Card until 2013

-Certificate for Weatherization and Retrofit from ECA

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