Human Resources Quality Assurance

Professional Summary

Motivated, results-focused Human Resources professional with over 10 years

of experience, seeking an opportunity to utilize career experience, skills,

and education to contribute to employer objectives and success, with a

company offering potential for challenge and growth. Core Competencies

include:

> Database Management

> Military Personnel Management

> Manual File Maintenance

> Problem Resolution

> Data Entry/Document Preparation

> Critical/Analytical Thinking

> Microsoft Office Suite Proficiency

> Team Building

> Development Objectives

> Process Improvement

> Decision Making

> Subject Matter Expert

> Quality Assurance

> Policy Development

> Professional Development Activities

>

Professional Experience

U.S. Army Human Resources Command, St. Louis, MO

Human Resources Specialist (Military), 7/2007 - Present

. Plan, develop, review, analyze, coordinate, and monitor several

professional development programs

. Assemble data from reports of computerized files and various manual

sources; gather information on course prerequisites, attrition rates

and schedules

. Assist in development and revision of procedures and policies which

support management of professional development programs by directing

studies, analyses and reports

. Monitor and analyze program execution and funding for training support

requirements; serve as principal advisor for planning, programming,

budgeting, and training initiatives

. Efficiently maintain files and develop course histories, ensuring

efficient historical usage comparison

. Evaluate and analyze forecasted training requirements; compile

information and statistics and conduct research in preparation of

recurring and special reports

. Responsible for measuring reduction of unused quotas or requests to

obtain additional quotas during the year

. Efficiently complete weekly quota releases, utilized or released where

appropriate, prior to deadlines.

. Provide classroom training instruction, for 60 staff member

. Act as representative for conferences and meetings to negotiate

resolution of issues

Human Resources Technician, 01/11/04 - 21/07/07

. Researched, interpreted and analyzed regulations, directives, policies

and principals; provided quality assurance to avoid potential impact

situations

. Recommended process improvements for enrollment management and

participated in planning, organizing, analyzing and implementing

management concepts that responded to mission needs and enhancement

. Successfully ensured 100% accuracy reporting for classes after

numerous changes affecting the economy

. Researched, reviewed, interpreted, and applied legal interpretation of

military principals, concepts and law to personnel applicants to

ensure regulatory compliance

. Saved Army over $70,000 in training costs by preventing ineligible

enrollments in academy

. Ensured all administrative reports and personnel databases are kept up

to date

Human Resources Technician, 01/01/98 - 31/11/04

. Coordinated policies and procedures, initiated and identified facts,

and reviewed recommended approval and disapproval of exceptions to

policies

. Assisted with renegotiation process for military personnel and

developed courses of actions to resolve discrepancies among team

members

. Presented briefs in connection with best business practices and

changes to protocol

. Planned and coordinated annual conference in development of policies

and implementation of amendments

Additional Employment

. Army Reserve Personnel Command, Military Personnel Clerk - 2 years -

1995-1997

. U.S. Army Reserve Personnel Center, Military Personnel Clerk 6 years -

1989-1995

. Veterans Hospital, Medical Clerk-Typist - 3 months -08/1989 - 10/1989

. William Beaumont Army Medical Center, Medical Clerk - 6 months -

03/1989 - 08/1989

. Darmstadt Junior High School, Registration Clerk - 3 years - 1986-1989

. Main Post Library, Library Aide - 5 years - 1980 - 1985

Education

Associates Degree, Office Technology/Office Assistance, 2006

Lewis & Clark Community College, Godfrey, IL

G.P.A. 3.43/4.00

Additional Achievements, Awards, and Training

. Lean Six Sigma (Yellow Belt)

. Exceptional Performance Awards

. Superior Performance Awards

. Federal Executive Board Nominee

. Certificates of Appreciation

. Elected Enlisted Personnel Management Directorate's Civilian of the

Quarter Recipient.

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