Customer Service Medical Billing

-*Natasha Williams

*** ******** *****

Adamsville, AL. 35005

home phone: 205-***-****

cell phone: 313-***-****

Objective: To do my best to provide excellent customer service through positive

interactions with customers. To contribute towards a pleasant work environment by

working cooperatively with co-workers and performing my duties in a professional,

efficient manner.

Employment/Experience

Radiologic Technologist

Henry Ford Wyandotte Hospital-Wyandotte, MI.

8/2008-8/2010

Universal Imaging-Dearborn Heights, MI.

5/2007-7/2008

St. John Hospital-Detroit, MI.

9/2003-9/2007

My duties included performing general radiographic exams for inpatients, outpatients and

E.R./trauma patients. I also assisted in the maintenance of patient files and radiographs. I

performed data entry and retrieval of patient information. I scheduled exams for C.T.,

M.R.I. and Ultrasound over the phone and in person and I gave written and verbal

instructions for exam preparation.

Medical Billing

Billing Representative

Superior Medical Management-Denver, CO.

10/1998-3/2001

Conceptions Reproductive Associates-Littleton, CO.

10/1997-10/1998

My duties included calling insurance companies to inquire about payment. I also took

incoming calls from patients involving complaints/concerns about billing issues.

Banking

Teller/Customer Service

UMB Bank-Denver, CO.

9/1996-10/1997

Comerica Bank-Detroit, MI.

6/1988-9/1996

My duties included demonstrating excellent communication and customer service skills. I

took in cash deposits, processed withdrawals and cashed checks. I also promoted

additional banking products to fit the customers need. I sold bank instruments such as

money orders, cashiers checks and travelers checks. I balanced my cash drawer using a

ten-key adding machine.

Education

St. John Hospital School of Radiology-Detroit, MI.-Graduation /Certification 9/2003

Laura F. Osborn High School-Detroit, MI.-Graduation/diploma 1987

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