DEBORAH L. CARROLL

**** * ********** **

Coeur d’Alene, Idaho 83814

208-***-****

abivgh@r.postjobfree.com

OBJECTIVE: To secure a challenging and responsible position which would offer the

opportunity to effectively utilize my experience, training and personal

abilities in an atmosphere where the possibility of advancement is present.

EDUCATION: A.S. Degree in Natural Science

Citrus College, Glendora, California

Lifetime Member of IOTA Chapter of Alpha Gamma Sigma Honor

Society

SUMMARY OF QUALIFICATIONS AND EXPERIENCE

February 2000

June 2010 Ambassador Programs Night Production Supervisor

1) Oversee the Swing Shift production staff making sure deadlines are

met and all production jobs are completed on a nightly basis

2) Handle phone inquires

3) Interface with President and Chief Financial Officer

giving updates as needed

4) Maintain and update database

5) Provide backup data entry for day shift

6) Complete customer enrollments

7) Add customers to the database

December 1996 Kootenai Medical Center Admitting Supervisor and

To May Department Computer Specialist - Responsibilities include but are not

limited to:

(1) oversee the work of 30 employees and all operational aspects of the

department

(2) Assist with monitoring and justifying the department budgets.

(3) Coordinate all scheduling for department.

4)Apply the techniques of problem analysis, decision analysis and

potential problem analysis to daily operations.

5)Constantly shift and re-prioritize tasks to facilitate problem solving

through alternative approaches.

6)Interpret and communicate current procedures and recommendations to

appropriate individuals and groups.

7) Recognize, anticipate and explore alternatives to improve customer

service.

8)Train both internal and external personnel on the Paragon 2.9 computer

system. Identify Potential computer problems for other departments

via phone and E-Mail so they may meet their goals and overcome

obstacles.

Page 2

Deborah L. Carroll

July 1993 –

May 1996 Commercial Loan Secretary/Marketing Assistant for First Security Bank

of Idaho, N.A.

1) type loan documents

2) filing

3) track loans for updated financial information

4) filing lien searches and UCC-1's

5) check on Corporate status of businesses

6) answer heavy phone traffic

7) type leasing documents

8) type and file title applications

9) update customer files

10) type and proof reports for Corporate loan reporting o

11) ther assorted duties as deemed necessary by management.

January 1991 - ADMINISTRATIVE ASSISTANT for Du Pont

November 1992 Radiopharmaceuticals.

(1) Use initiative and judgement to independently select appropriate

resources and contacts to gather information and pass on to Sales

Representatives as well as customers

(2) act as a direct link between the customer and the Sales Representative

(3) schedule, plan and coordinate meetings (internal and external)

(4) make travel arrangements for District Manager

(5) gather information and prepare weekly and monthly reports for

presentation to the National Sales Manager

(6) maintain computer customer database

(7) compose correspondence to Sales Representatives, Manager and

customers

(8) responsible for heavy phone traffic

(9) typing, filing, basic problem solving, tracking expense reports and

maintaining the site phone bill

Proficient in WordPerfect 5.1, Dbase III, Lotus 1-2-3, MultiMate, Q & A,

MemoMaker and many other computer programs. Excellent rapport with

internal as well as external personnel.

June 1984 - Administrative Assistant for Specialty Diagnostics and

December 1990 Diagnostic Imaging Divisions of E.I. Du Pont Company.

1) Right-hand person to two National Sales Managers and twenty-five

Sales Representatives

2) Responsibilities include heavy customer contact, problem solving

3) typing of weekly and monthly reports for both managers as well as the

entire sales force

4) planning and arranging business meetings and customer entertainment

5) filing, heavy phone traffic and miscellaneous typing including use of a

dictaphone

Page 3

Deborah L. Carroll

January 1984 Sales Secretary Medical Products Department of E.I. Du Pont

June 1984 Responsibilities included support of the activities of three District

Managers and twenty Sales Representatives, word processing and filing,

interfacing with customers and planning sales meetings and customer

activities and entertainment. Made travel arrangements for customers as

well as sales personnel. Experience in several versions of computer word

processing and Lotus 1-2-3. Handled heavy customer calls.

October 1982 - Warehouse Person with the Pharmaceutical

January 1984 Division of E.I. Du Pont Company. Responsible for the shipment and

inventory control of prescription drugs. Bonded by the Food and Drug

Administration for work with control substances.

April 1979 - Warehouse Person for Du Pont Medical Products

October 1982 Department. Duties included typing freight bills, Canadian export papers,

invoicing customers for parts, pulling and packing customer orders,

loading and unloading trucks, inventory control of medical products.

During this period I was temporarily assigned the position of Warehouse

Supervisor and carried out the supervisory duties as well as my usual

workload.

COMPUTER

EXPERIENCE: Computer experience includes: DrawPerfect, WordPerfect, QuatroPro,

ACT, Q&A, Charting Gallery, Drawing Gallery, Lotus 1.2.3, DBaseIV,

Futura E-Mail, MS Word 2000, 2003, 2007, Excel, MS Office 2003, 2007,

Saint/Paragon, MailMerge

Memberships and Board Member on the Board of Directors of the Rose Lake Water

Affiliations Association Inc.

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