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Customer Service Sales

Location:
Hampstead, NC, 28443
Posted:
October 20, 2010

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Resume:

Jacqueline H. McLeod,

***-* ****** *** *****

Hampstead, NC 28443

E-Mail: abiveb@r.postjobfree.com

Mobile: 910-***-****

Profile

. Possess professional interpersonal skills

. Self-starter with ability to multi-task and work with minimum

supervision

. Excellent verbal and written communication skills including grammar

and voice quality

. Team player with ability to prioritize and meet deadlines

. Highly adaptable to constant change while maintaining attention to

detail & organization

. Computer literate & skilled navigating through multiple screens

using MS Word, Excel, Outlook, Internet including web-based

applications

. Superior typing and data base management skills with high level of

accuracy (70-75 wpm)

. Proficient use of various office equipment, i.e., telephone systems

with voicemail, teleconferencing and fax features, computer

scanners, overhead projectors and copy machines

Job History

8/06/07 - 01/08/2010 Account Manager, Satellite Services

Mackay Communications, Inc., Raleigh N.C.

*Successful in marketing and sell of marine and land/mobile satellite

phones, data systems and airtime contracts to business and government

customers.

*Successful negotiation of prices and delivery

*Initiate and process contract agreements

*Experienced in working with on-going long-term detailed projects/contracts

involving document management while adhering to strict tiered schedules

*Travel and set-up of booth for trade shows and exhibits

*Assist accounting department in collecting past due debts, when necessary

*Empowered to use creative problem solving skills to resolve billing

issues, equipment and/or service issues in a timely manner

6/02 - 7/07 Sr. Sales and Service Consultant

U.S. Cellular, Rocky Mount, N.C.

*Successful in sale of cellular equipment and services to individuals and

business customers while providing excellent customer service

*Create, monitor and manage customer accounts based on customer needs

*Provide quotes and maintain follow-up with prospective customers

* Assist in training/coaching of new consultants

6/00 - 5/02 Sales/Service Consultant

Protect America, Inc., Wilmington, N.C.

*Successful in selling security systems and monitoring service to

residential and commercial customers via leads and cold calling

*Submitted quotations and proposals for business customers based on needs

and budget requirements

*Scheduled installations

*Completed and submitted weekly and monthly sales reports

Education and Experience

High school graduate with 30+ years administrative experience with multiple

hours of intercompany training.

Currently volunteer as secretary and grant writer for Triple Crown Kennel

and Stables, Inc., Wilmington, NC.

References and additional work experience relevant to this job available

upon request.



Contact this candidate