Customer Service Operations

Ivan Fink

**** *********, *******, ** *****

PHONE 517-***-**** - E-MAIL ******@*******.***

Objective Seeking general work experience to further enhance my position

and knowledge in the workforce

Education Central Michigan University, Mt. Pleasant, Michigan

Bachelor of Science in Education, May 2008

Major: History

Minor: Geography

Work The Sports Authority, Paradise Valley, Arizona

Experience Merchandising Associate, October 2008-August 2010

. Provided friendly customer service in overall store

operations

. Merchandised products throughout the store based on

department specifications and own decision making

. Maintained organized and clean working areas

. Handled money transactions in register operations

Meijer, Store 69 and Distribution DF 86, Mt. Pleasant,

Michigan

General Merchandise Clerk/Warehouse Clerk, July 2002-

August 2008

. Accommodated customer questions and needs with a

smile

. Worked in Merchandising Department that followed

Plano-gram guides to ensure proper product placement

in all departments

. Experience working in diverse departments such as

Outdoor/Seasonal, Receiving, Sporting Goods, and

Register Operations

. Worked loading docks for product shipment at DF 86

Distribution Center (Lansing, MI)

. Operated warehouse equipment and machinery

efficiently and safely

Clinton County Juvenile Courts, Saint Johns, Michigan

Camp Counselor, P.E.P Camp, Juvenile

. Mentored a group of at-risk children through a

variety of character and team building activities at

Eagle Village

. Aided in hygiene and organizational training of youth

Accreditations First Aid Certified, March 2008-Recertification- October,

2010 (LCC)

Arizona Fingerprint Clearance Card, September 2008-2014

Michigan Teaching Certificate (History/Geography) 2008-

2014

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