Customer Service Marketing
Resume:
Richard S. Paschen
**** **** ***** **. ***** Center, OH 43035 abiva1@r.postjobfree.com
I am in search of a career where my formal education in public relations
and marketing is combined with my hands-on work experience gained through a
public relations internship, a marketing internship, and multiple customer
service/clerical positions. My goal is to work for an organization with a
solid foundation where high levels of performance are encouraged.
Education
The University of Akron
Bachelor's degree in public relations, Dean's list student, graduated
August 2010
Hudson High School
Graduated in 2005 from one of the top public school systems in the state of
Ohio
Internships
The Humane Society of Greater Akron
January 2010 - June 2010
Assisted the Community Relations Director
. Wrote multiple news releases promoting events for the Humane Society.
. Created a Public Relations/Marketing campaign to promote a fundraising
telethon, which raised over $7,000.
. Designed flyers, pamphlets, and posters for various organizational
events.
. Helped create partnerships with businesses in the surrounding area,
which led to sponsorship of events held in the community.
The University of Akron Athletic Department
February 2005 - October 2005
Pepsi Marketing Intern
Assisted the marketing director in promoting athletic events ranging from
the university's women's volleyball team to the men's soccer team.
. Helped implement promotional activities before, during, and after
athletic events.
. Wrote multiple letters to season ticket holders for both men's
basketball and football.
. Created and designed all aspects of "Meet the Team Day", where fans of
the Akron Zips Football team could meet the players, get their
autographs and also take part in Pepsi's Punt, Pass, and Kick
competition.
. Helped create a student fan club named "A-K Rowdies", now one of the
largest student groups on campus at The University of Akron.
Work Experience
The University of Akron- School of Chemical and Biomolecular Engineering
Student Assistant
November 2009 - June 2010
Assisted the Director and administrative staff in the Chemical and
Biomolecular Engineering College.
. Designed and wrote the department newsletter, which was distributed to
alumni, staff, faculty, and students of the department.
. Assisted students and faculty with issues with schedule of classes,
ordering supplies, accreditation, and department meeting information.
Richard S. Paschen
abiva1@r.postjobfree.com Page 2
Fairlawn Bureau of Motor Vehicles Fairlawn, Ohio
Customer Service Representative
April, 2008 - January 2010
Assisted the Deputy Registrar in the sale of license plates, license tags,
driver's licenses, state issued identification cards, and other bureau
related material.
Life Line Screening, North Canton, Ohio
Customer Service Associate August 2007 - April 2008
Provided outstanding customer service through name recognition, timely
service and creating a pleasing experience to the customers calling in with
interest in preventative medical screenings.
Kent State University Library, Kent, Ohio
Student Assistant
September 2006- March 2007
The University of Akron Bierce Library, Akron, Ohio
Student Assistant June 2005 - August 2006
Skills
. Public Relations/Marketing/Sales/Customer Service professional
. Event planning
. Energetic
. Reliable
. News release writing experience
. Detail-oriented/highly organized
. Superior time management skills
. Proficient in all Microsoft Office applications
. Proficient in Adobe Suite
. Superior communication skills both written and oral
. Developing and building teams
. Training employees
. Designing and implementing Public Relations/Marketing/Sales plans
. Extensive use of Microsoft Excel and creating organized spreadsheets
of data
. Obtained analytical, problem solving, and market analyzing skills
through public relations/marketing course work
. Experience working with local media channels for distributing news
Activities & Achievements
Delta Sigma Pi- Professional Business Fraternity
Public Relations Student Society of America (PRSSA) Member (2010)
Active in Relay for Life and have donated $100 to the foundation
Habitat for Humanity volunteer
Humane Society Volunteer
Stan Hywet Hall and Gardens Volunteer (Logged over 100 hours)
Appalachian Service Project Volunteer
Contact this candidate