Manager Data

D ieisha D. Davis

**** ******** **** *** *

Cleveland, Ohio 44104

Email: abiv9w@r.postjobfree.com

Education:

Certificate, April 2003

Cincinnati Job Corps Center, Cincinnati Ohio

Office Administration/Secretarial Training

General Equivalent Diploma, December 2002

Cincinnati Job Corps Center, Cincinnati Ohio

Employment History:

Call Center Representative (October 2009- April 2010)

Dwellworks, Warrensville Heights, Ohio 44128

Located appraisers for inspections on properties;

Submitted needed paperwork to close property deals;

Inbound and Outbound calling;

Personal Assistant ( July 2007-February 2010)

Harrison Designs, Baltimore, Maryland 21211

Screened telephone calls, inquiries and requests, and handled them when appropriate;

Organized and maintained diaries and scheduled appointments;

Dealt with incoming email, faxes and post, often corresponded on behalf of manager;

Organized and attended meetings and ensured the manager was well-prepared for meetings;

Devised and maintained office systems, including data management, filing, etc.;

Dispatcher (May 2005- June 2007)

Hoskins and Sons Trucking, Cincinnati, Ohio 45214

Checked trucks in and documented trip records;

Handled customers request and complaints;

Coordinated movements of trucks entering and leaving;

Arranged pick up and delivery schedules of all drivers;

Directed drivers through city streets using the shortest distance possible;

Billing Specialist (August 2000- June 2002)

Fidelity National Field Services, Solon, Ohio 44139

Entered alphabetic and numeric data from clients documents into company’s system;

Compared data entered with source documents and re-entered data in verification;

Deleted incorrect entered data and re-entered correct data;

Compiled, sorted, and verified accuracy of data entered;

Skills

Microsoft Office Suite (Excel, Word, Access and Outlook)

Typing (55 wpm)

Office Procedures

Telephone Skills

Data Entry

References Upon Request

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