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Customer Service Supervisor

Location:
Salt Lake City, UT, 84118
Posted:
October 10, 2010

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Resume:

Barbara Thompson

**** ****** **** **., ******, UT 84118

801-***-**** abiv78@r.postjobfree.com

Professional Profile

** ***** ** ********** ** the food industry, specializing in concession work for the past 15

years.

• Scheduling staff • Check and Balance system operator

• Cash Exchange • Customer Service

• Labor variances • Completed Teams Program

• Inventory Control • Supervisory and Organizations skills

• Event set-up/take down • Multi-Task oriented

• Safe Food Preparation • Employee mediator

Professional Experience

Pizza Hut, Kearns, UT

October 1979- March 1982

Shift Supervisor

Achievements:

• Serve Safe Certification

• State Department of Health Food Handlers Permit

Responsibilities:

• Scheduling staff

• Inventory Control

• Check and Balance System

• Safe Food Preparation

ZCMI, Salt Lake City, UT

August 1987- January 2000

Buyers Assistant

Achievements:

• Excel (certification of completion)

• Employee of the Month

• Yearly service awards given for 12 out of 13 years of service

Responsibilities:

• Inventory control

• Appointment scheduling for Buyer

• Supervisor for all Assistants to Buyers

• Merchandise Distribution

• Sales coordinator

Western Foods Services, Salt Lake City, UT

September 1994- Present

Event Supervisor

Achievements:

• Serve Safe Certification

• Department of Health Food Handlers Permit

Responsibilities:

• Scheduling staff for Bonneville Golf Course Clubhouse

• Event set-up and take down

● Salt Lake Stingers Games

● Bonneville Golf Course Tournaments

● Salt Palace Events

● Utah State Fair

• Cash Exchange

• Customer Service

• Employee Mediation

Energy Solutions Arena formerly known as The Delta Center, Salt Lake City, UT

January 2002-Present

Supervisor

Achievements:

• 5-Year Service award

• Serve Safe Certification

• Department of Health Food Handlers Permit

• Teams Certification for safe alcohol distribution

Responsibilities:

• 3-stand Events Set-up Coordinator

• Inventory Control

• Check and Balance Systems Coordinator

• Employee Mediation

Education

Salt Lake Community College, Salt Lake City, UT

General Education

Travel Education Centers, Salt Lake City, UT

Certified Independent Travel Agent

References

References are available upon request.



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