PATRICIA M. WILSON
**** ***** **** *****, ************, SC 29829
803-***-**** (home) - 617-***-**** (cell)
abiv77@r.postjobfree.com
QUALIFICATIONS/OBJECTIVE
Talented, reliable administrative assistant - knowledgeable of all aspects of office functions. Looking
for an assignment as an administrative assistant, receptionist or data entry operator.
SKILLS
Proficient in Microsoft Word
Experienced in Microsoft Excel, Outlook, Access, PowerPoint
Fast and accurate typing skills, 8,000-10,000 kph (40-60 wpm)
Internet skills, email, web browsing and searching
Recipient of several company special awards/recognitions
WORK HISTORY
4/09 to 4/10 - Receptionist/Referral Clerk
Aiken Center for Family Health, Aiken, SC
Receptionist duties included greeting patients, scheduling appointments, collecting payments,
documenting patient data into computer system, answering phones, scanning, filing and faxing. Referral
clerk duties included calling patients with lab results, scheduling referral appointments, lab work, x-rays,
verifying patients’ insurance coverage.
11/6 to 5/08 - Medicare Research Specialist
Gould and Lamb, LLC, Bradenton, FL
Researching Medicare entitlement claims
Requesting SSDI and HIPAA releases
Maintaining Social Security offices fee schedule, requesting checks when necessary
06/88 to 09/05 - IT Team
Real Estate Investment Group
John Hancock Financial Services, Boston, MA
Joined the IT team as a database assistant, increasing systems knowledge and moving up through the IT
family to last position of Systems Analyst/Data Quality Coordinator
Accountable to company auditors regarding systems security
Testing of new software for compatibility for current systems
Coordinated all computer service requests through company Help Desk
Data entry and quality control between systems
Disaster recovery testing
PATRICIA M. WILSON
6/75 to 6/88 - Administrative Assistant/Clerk Typist
Real Estate Investment Group
John Hancock Financial Services, Boston, MA
Worked in multiple divisions progressing to administrative assistant for the Director of Loan
Administration
Maintained personnel records for 100+ department, submitted bi-weekly payroll reports, some basic
bookkeeping
Directed educational seminars for administrative assistants focusing on Microsoft word processing
Identified incoming mail to department loan numbers
EDUCATION
9/72 to 6/75 - Weymouth South High School, Weymouth, MA
Participated in diverse company sponsored continuing education courses at John Hancock
CHARITY WORK
American Cancer Society, Relay for Life, Bradenton, FL - Committee Member 2007-2008
American Cancer Society, Relay for Life, Abington, MA - team co-captain and walker
John Hancock Fantasy Day to benefit the Jimmy Fund (the Jimmy Fund supports the fight against
cancer in children and adults at Boston’s Dana Farber Cancer Institute)
Greater Boston Food Bank