High School Louisville Ky

J ESSICA MCDONALD

**** ***** ***** • Louisville KY. 40216 • Tel. 812-***-**** or 502-***-****

OBJECT I V E

To obtain a full- t ime position in the Medical Service field that will allow me to

u tilize my skills as a proficient verbal communicator for those of English and

Spanish speaking backgrounds and also become an asset to the Medical/ Clerical

Team at

WORK EXPER I E NCE/H ISTORY

Childcare Provider:

2000-2006- My L i t tle Friends Childcare Louisville KY

2006- Elsie’s Daycare and Preschool Louisville KY

• Cared for children (infant to 10 years of age)

• Provided a safe and learning environment for children ages 6 months to10

years of age.

• Developed daily curriculums

• Meet and greet parents of American and H ispanic backgrounds

• Filing and directing calls to their destination

C risis Counselor:

2007-Current- The Center for Women and Families New Albany I N

J ESSICA MCDONALD

2201 Amboy Drive • Louisville KY. 40216 • Tel. 812-***-**** or 502-***-****

• Provide crisis in tervention, supportive services, referrals and resources for

Domestic Violence and Sexual Assault clients. Conduct intakes and exits as

needed.

• Manage residential shelter of up to 10 families of many different

backgrounds and or single ladies and crisis phone lines independently

d uring shift.

• Conduct routine crisis office, shelter operations and client interactions such

as following protocols for resident medications, referrals, maintenance and

k i tchen needs and also provide residential/ non-residential intake/welcome

packets. Maintain office supplies in Crisis Office.

• Answer/screen/ document and direct incoming phone calls.

• Cover hospital advocacy and front desk shifts as assigned.

• Ut ilize supervision for professional development.

• Maintain daily documentation in log book, daily/ monthly statistics and

other administrative duties as assigned.

T RA I N I NGS

• Rape and Sexual abuse

• Sexual Assault Assessment

• Domestic Violence Assessment

• Sexual Assault (SANE) Exam/ Hospital Training

• STAT Training

J ESSICA MCDONALD

2201 Amboy Drive • Louisville KY. 40216 • Tel. 812-***-**** or 502-***-****

• Documentation

• Forms

• Boundaries and Self Care

• Sexual Harassment in the work place

• H IPPA

• Denial and Resistance

• Case Management (various)

• Blood borne Pathogens

• KDVA (40 hrs- Kentucky Domestic Violence Association)

• CPR and First Aid (Starting year 2000-currently licenced)

• Early Childhood Development Trainings

• Compassion Fatigue

E DUCAT IO N

• 1999-2003- Butler Traditional High School 3.0 GPA

• 2003-2005- Jefferson Community College (Southwest)

-Major- Psychology - Classes taken: Psychology, Spanish (Ten years of

speaking Spanish f luently), Writing, Computers (typing and software)

J ESSICA MCDONALD

2201 Amboy Drive • Louisville KY. 40216 • Tel. 812-***-**** or 502-***-****

SK I L LS

-Microsoft Office, Windows95, PeopleSoft, M icrosoft Office: Outlook, Tools, Excel,

Word

-Sign Language, CPR, Bilingual (Spanish)

-Organizational skills (very neat and clean/ non- smoker)

-50 WPM

-Faxing and copying

-Mul ti tasked

REF ERANCES

References will be made available upon request

Contact this candidate