Customer Service Sales

EDUCATION______________________________________________________________

__________________________

**** *******/****** ********** ****** College

Lakewood, WA

PROFESSIONAL

EXPERIENCE_____________________________________________________________

_____________

March 2007 - February 2008 / July 2008 - March 2009 Gottschalks

Lakewood, WA

Sales Associate

Duties: retail sales, customer service, cashier, operating registers &

POS system, opening & closing duties, maintaining sales floor

merchandise, assisting in other departments, merchandising, markdowns,

inventory, opening Gottschalks credit cards & meeting credit card

enrollment quotas, and cleaning.

September 2006 - October 2006 Northwest Employment

Lakewood, WA

Employment Counselor

Duties: handling inbound calls, inside sales, contacting local

businesses, developing new job opportunities for clients and new

client orientations.

September 2005 - August 2006 Tacoma Women's Fitness & Day

Spa Tacoma, WA

Front Desk Receptionist/Sales

Duties: receptionist, providing customer service to both the gym and

day spa, promoting & selling services and products, answering phones,

scheduling appointments, cashier, generating sales, operating

computerized membership system, contacting delinquent accounts, making

sales calls to local businesses for advertising & corporate

memberships, giving gym tours, organizing & promoting special events,

opening & closing duties, heavy clerical support, running the gym

independently in the evenings & weekends, and cleaning. I also

designed, implemented & maintained the inventory system on a weekly

basis and reorganized paperwork & various filing systems to maximize

efficiency and maintain information.

July 2004 - April 2005 Old Navy

Lakewood, WA

Sales Associate

Duties: retail sales, cashier, operating computerized registers & POS

system, maintaining sales floor merchandise, opening & closing duties,

cleaning, shipment, merchandising, working on the weekly signage team,

creating displays, markdowns, and opening Old Navy credit cards &

meeting credit card enrollment quotas.

July 2003 - October 2004 Country Aire Technologies

Lakewood, WA

Marketing Manager

Appointment setting (telemarketing), contacting clients, generating

sales, using professional & polite telephone etiquette, consistently

exceeding daily quotas. Management duties: supervising a department of

5-9 employees, developing their skills to improve job performance and

to meet daily/weekly requirements, keeping employees motivated &

focused on meeting goals, rewarding effort & recognizing achievement.

Other duties: handling complaints, holding daily staff meetings,

conducting interviews & being part of hiring decisions, training new

hires, enforcing company policies & taking disciplinary actions

including terminations. Heavy clerical support included making

reports, updating boards, processing appointment slips on a daily

basis. I also implemented new filing systems for managing and

accessing customer information more effectively; other organizational

and office skills.

May 1999 - July 2001 McDonalds

Lakewood, WA

Crew Member

Fast food restaurant service included food & beverage handling,

preparation & distribution, cashier, customer service, cleaning and

stocking.

AWARDS

RECEIVED_______________________________________________________________

___________________

May 2004 - Filterqueen Pacific Division Top Marketer Awards for Sales

& Demonstrations Ran

December 2004 - Old Navy Cashier of the Month

2005 Old Navy Card Champion

REFERENCES_____________________________________________________________

___________________________

Personal and professional references available upon request.

Contact this candidate