**** ******* **., *******, ***** *****, 325-***-****,abiv1m@r.postjobfree.com
Virginia R. Tonche
O bjective
Seeking to secure an administrative assistant position, offering extensive experience and strong organizational,
technical and interpersonal skills
E xperience
July 2004 – August 13, 2010
First Financial Bank Abilene, Texas
Account Service Specialist III
Perform account reconciliations and general ledger entries including closed accounts, charge-
offs, charge-backs and electronically return non-sufficient checks
Make inquiries and follow up with clearing banks on account discrepancies
Monitor and review accounts for inter-company fraudulent activity.
Research account transactions and resolve discrepancies on customer accounts for 10 holding
banks
March 2002 – July 2004
First American Bank (Citibank) Abilene, Texas
Annuity Assistant
Provide clerical support in areas of file maintenance and processing of documentation
Handled reconciliation commission statements of Annuity sales agents
Organize, sort and assign mail distribution including preparing out going shipments of materials
to sales agents in surrounding regions.
August 2001 – March 2002
Abilene Independent School Abilene, Texas
Interpreter for Hearing Impaired
Assist in teaching Sign Language to students
Assisted grade-level teachers with classroom management, student monitoring and assignments
Provided instructional support for classroom teachers, allowing teachers more time for lesson
planning
Tutored and assisted children in learning material using the teacher’s lesson plans, providing
students with individual attention.
April 2000 - August 2001
City of Abilene Abilene, Texas
A dministrative Clerk I
Screen clients for eligibility for medical, dental and other health care services.
Maintained and update client information in database, processed applications and managed files
Scheduled appointments with dental provider and directed clients to supporting health care
centers
Obtains, verify and calculates income and resources to determine client financial eligibility
Education
Continuing Education Bank Policy and Procedures
2009 -2010
1995 Attended
Cisco Junior College
C omputer skills
Experience with, Ms Word, Excel and Power Point, 10-key calculator, fax and copier equipment