Manager Customer Service
Resume:
JOYCE LOWE
P.O. Box ***
Northern Cambria, PA. **714
814-***-**** Cell
(********@*****.***)
CAREER OBJECTIVE:
I wish to pursue a career with a company that will recognize my credentials and
experience, and to offer me a challenging position that will enable me to utilize my skills
and knowledge. I am an organized, professional, reliable person who works well under
any circumstance
WORK EXPERIENCE:
POSITION: FISCAL ASSISTANT
Lifestyle Support Systems
Dec. 17th, 2009 to May 27, 2010
Finance Mgr – Katie Deliozier 814-***-****
• Full Cycle Accounts Payable
• Entering checks and writing deposits daily
• Reconciliation of monthly statement
• Inputting of Profit and Loss Statements
• Keeping Amortization book up to date with statements received
• Weekly outing money for consumers given out
• Keeping track of petty cash
• End of Month reconciliation
• Ordering supplies
POSITION: ACCOUNTING CLERK
Pennsylvania One Call Systems, Inc,
March 17th, 2008 to May 15, 2009 – Pennsylvania One Call System
Manager of Accounting - Kelly Kiger 412-***-****
• Full cycle Accounts Payable
• Matching of Purchase Orders & packing slips to invoices received
• After coding to correct chart of account number – have the Supervisors approve
the invoice
• Weekly check run every Tuesday
• Update Vendor list as needed
• Request W9 forms from new Vendors
• Backup for Accts Receivable
• Monthly spreadsheets in excel for building, communication and mileage expense
POSITION: ACCOUNTS RECEIVABLE SPECIALIST
KForce Temp Agency, Pittsburgh PA
Feb. 26th to March 14th – Strategic Energy
• Entering batches of cash receipts every day
POSITION: ACCOUNTS PAYABLE COORDINATOR
Cassidy Organization, Winter Haven, FL. 33880
July 2006 to Nov. 2006 (Lay Off) April 2007 to Oct. 2007 (Lay Off)
Controller - Sheila Rounds 863-***-****
•Daily posting and coding of invoices, purchase orders, utility bills
•Matching of purchase orders to invoices received
•Getting invoices to the correct companies within the Cassidy Organization for
payment
•Getting invoices/purchase orders approved by Supervisors before posting
•Paying invoices bi-weekly amounting to approx $1.K
•Entering total amounts of each check run in the Bank Balance Spreadsheet
•Checking to make sure the Notice to Owners have Lien Releases before mailing
checks
•Checking the Certificate of Liability to make sure they are up-to-date before
mailing checks
•Handing out all incoming mail
•Customer service
•Excel spreadsheets
POSITION: ACCOUNTS RECEIVABLE SPECIALIST
Pepsi Bottling Ventures, LLC - Garner, NC. 27529
December 1997 to October 2005
Corporate Credit Manager---Rita Barbour 919-***-****
•Maintain collections for approximately $1.5K
•Maintained an excel spreadsheet of my aging up to 120 days
•Typing notes in excel while speaking w/customers
•Helping customers w/pricing discrepancies
•Process credit applications.
•Post incoming checks
•Process write offs to uncollectible accounts
OFFICE ASSISTANT
DECEMBER 1997-JULY 2001
Office Manager-Debbie Wirick-919-***-****
•Provide administrative and secretarial support to the office manager
•Distribute reports and settlements sheets
•Collect and process checks for daily bank deposit
•Handle petty cash disbursements
•Operate sales unit for miscellaneous sales and donation slips
•Assist with accounts receivable, accounts payables, inventory, data entry and
answering the phones
POSITION: ACCOUNTS PAYABLE CLERK
Keystone Coca-Cola Bottling Company - Ebensburg, PA. 15931
March 1981 to July 1996
Office Manager-Shelly Stiles 800-***-****
•Responsible for receiving invoices, entering them into the computer and paying
them on a weekly basis
•Entering all full good inventory and maintaining records for raw materials
•Handled insurance forms
•Assisted with accounts receivable, data entry, petty cash and answering the
telephones
EDUCATION:
•Cambria Rowe Business College, Johnstown, Pa. 1979-1981 – Associates
in Business Administration
•Cambria Heights High School, Patton, Pa 1974-1978 - Business
COMPUTER SKILLS:
•Microsoft Excel, Word, Outlook
•Quick Books
•Great Plains
•Prosoft
•Gemini
•Eclare
•Timberline
•Sap
•Lotus 1, 2,3
•Peachtree
REFERENCES:
See above
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