Valeria Torres
**** ** *** ******, ***# ***, Miami, FL 33174 (786)
***-****/ 305-***-**** abiv0c@r.postjobfree.com
Summary of
Qualifications Strong oral communications skills including ability
to listen to and interact with a diverse group of
people.
Demonstrated skills in various computer software
programs and fluency in using standard
office software packages (MS Office: Word,
PowerPoint, Outlook, Quickbooks Premier edition
2008).
Great interpersonal skills and deep ability to
achieve the desired results in a fast paced, highly
competitive, multi-tasking environment.
Profoundly detailed and organized in approach to
work and follow through.
Strong analytical and problem solving skills.
Highly self motivated with strong ability to
successfully work independently or as part of a
team.
Bilingual (English and Spanish).
Experience Receptionist/ Administrative Assistant
Hialeah Auto Collision, Hialeah, FL 01/2007 -
11/2009
Prepare invoices, reports, memos, letters,
financial statements and other documents, using
word processing, spreadsheet, database, or
presentation software.
Answer phone calls and direct calls to appropriate
parties or take messages.
Conduct research, compile data, and prepare papers
for consideration and presentation by executives,
committees and boards of directors.
Greet visitors and determine whether they should be
given access to specific individuals.
Read and analyze incoming memos, submissions, and
reports to determine their significance and plan
their distribution.
Perform general office duties, such as ordering
supplies, maintaining records management database
systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and
reports.
Open, sort, and distribute incoming correspondence,
including faxes and email.
Receptionist/ Administrative Assistant:
Salomon Lucki, Esq., Miami, FL
10/2004 - 06/2006
Operate telephone switchboard to answer, screen and
forward calls, providing information, taking
messages and scheduling appointments.
Receive payment and record receipts for services.
Perform administrative support tasks such as
proofreading, transcribing handwritten information,
and operating calculators or computers to work with
pay records, invoices, balance sheets and other
documents.
Greet persons entering establishment, determine
nature and purpose of visit, and direct or escort
them to specific destinations.
Hear and resolve complaints from customers and
public.
File and maintain records.
Transmit information or documents to customers,
using computer, mail, or facsimile machine.
Schedule appointments, and maintain and update
appointment calendars.
Analyze data to determine answers to questions from
customers or members of the public.
Provide information about establishment such as
location of departments or offices, employees
within the organization, or services provided.
Office Clerk
West Dade Institute, Miami, FL
10/2002 - 05/2003
Communicate with customers, employees, and other
individuals to answer questions, disseminate or
explain information, take orders, and address
complaints.
Answer telephones, direct calls, and take messages.
Compile, copy, sort, and file records of office
activities, business transactions, and other
activities.
Complete and mail bills, contracts, policies,
invoices, or checks.
Operate office machines, such as photocopiers and
scanners, facsimile machines, voice mail systems,
and personal computers.
Compute, record, and proofread data and other
information, such as records or reports.
Maintain and update filing, inventory, mailing, and
database systems, either manually or using a
computer.
Open, sort, and route incoming mail, answer
correspondence, and prepare outgoing mail.
Review files, records, and other documents to
obtain information to respond to requests.
Education Miami Coral Park Senior High
Diploma - High School - June 2004
References References are available on request.