Diane Drake

**** ****** ***** ********, ** ****7

Mobile 706-***-**** Email abiv06@r.postjobfree.com

SUMMARY

Experienced Administrative Assistant / Office Manager with 14 years experience providing support to executives and

sales team. Highly qualified in administrative, billing, and office support. Dependable and dedicated. Discreet and

efficient. Work quickly and accurately, self-motivated in a busy environment juggling many tasks simultaneously.

Initiate action and follow-up for all commitments. Always learning. Excellent organizational skills; work effectively

under deadlines. Organize workload and multi-task. Deadline driven.

SKILLS

Accounts Receivable Filing Communications

Organization Detail Oriented Date entry and typing

Customer Service Business Machines Purchasing

Payroll Preparation Mail Distribution Scheduling

Invoicing Personnel management Outside Sales

Accounts Payable Inside Sales Quoting

Project Management Inventory management Dispute Resolution

Team Leader Supporting Sales Representatives New Customer Credit Approval

Customer Focused Goal Oriented

.

EMPLOYMENT HISTORY

Universal Building Products 2004-Aug 2010

Account Receivable Location Manager / Inside Sales and Customer Relations/ Rental Control

Administrator & Purchasing Agent

Purchasing

Controlled inventory levels

Maintained systems

Cycle counting

Maintained delivery schedule

Reported bi-weekly to corporate AR executives on AR achievements

Invoicing to customer

Maintained accounts receivable- collections, monthly statements, & set

up of new customer credit accounts

Coordinated customer orders from order entry to delivery to follow up

and closing

Personnel management

Customer service

Physical Inventory Controller

Shipping and receiving scheduling

Inside sales

Loss prevention

Resolved billing disputes

Learned knowledge of products to provide best customer satisfaction

Research

APL LOGISTICS 2002-2004

Customer Account Manager

Directed daily functions to onsite office staff

Controlled inventory levels

Coordinated customer orders from order entry to delivery to follow up

and closing

Tracked, recorded and maintained monthly detailed billing.

Shipping and receiving scheduling

Loss prevention

Managed all inside customer relations for location

Managed temporary crew of 10 + persons for special projects weekly

Responsible for all office purchasing

Office organization

Assisted outside sales personnel to achieve top quality customer care.

Training of other associates

Dayton-Superior Concrete Accessories Inc 2000-2002

Rental Control Administrator & Purchasing Agent /AR Manager/ Inside Sales

Coordinated customer orders from order entry to delivery to follow up

and closing

Controlled inventory levels

Shipping and receiving scheduling

Loss prevention

Managed and coordinated all rentals

Achieved lowest 30 day Accounts Receivable for region

Quoted materials and follow-ups

Investigated possible leads to future jobs

Tracked shipments

Responsible for all office purchasing

Invoicing of materials

Assisted outside sales personnel to achieve top quality customer care.

Training / managing of other associates

Purchasing of raw good for manufacturing

Drake Fence Company 1996-2004

Office Manager / Co-owner

Inside / Outside sales

Purchasing of goods and supplies

Controlled inventory levels

Maintained delivery schedule/ installations

Coordinated outside sales calls

Cold call prospective business clients

Maintained company financial books

Planned and organized local advertising

Managed accounts payable/ accounts receivable

Maintained payroll/ time schedules for employees

EDUCATION

1994-1995 West Georgia Technical College-Accounting /Business Management

1988-1992 Douglas County High School-College Prep/Vocational

COMPUTER SKILLS

Computer proficiency in Microsoft Office and Internet Research. Also working knowledge of AS400, Abacus, Infoflo

and Microsoft Access. Currently taking an online Auto Cad class.

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