Catherine Mitchell
**** ********* **** 919-***-****
Durham, NC 27713 abiuzf@r.postjobfree.com
OBJECTIVE
To obtain a position as a medical coder or insurance specialist in a
reputed health care organization that offers both personal and professional
growth.
SKILLS PROFILE
. Excellent computer skills
. Knowledge of office practices and procedures
. Strong attention to detail
. Superb analytical, organizational skills
. Exceptional communication and interpersonal skills
. Proven ability to prioritize and handle multiple tasks in a
challenging environment
. Self-motivated, efficient, resourceful and reliable under pressure
. Confident and poised in interactions with individuals at all levels
. Resourceful in the completion of tasks with ability to multi-task
effectively
. Demonstrated ability to function effectively as a team player as well
as working independently to achieve objectives
. Possess strong problem resolution skills
. Dedicated individual achieving a reputation for consistently going
beyond what is required
EDUCATION
AHIMA CCS-P:
November 12, 2010
Durham Technical Community College, Durham, NC
1/2008 - 5/2010
AAS Health Information Technology, May, 2010
GPA 3.73
Thomson Education Direct
Diploma Medical Transcriptionist, 2002
Southern High School, Durham, NC
Graduated, General Diploma, 1990
RELATED EXPERIENCE
Durham Women's Clinic
www.whadwc.com
Insurance Specialist INTERN Durham, NC 1/2010 - 5/2010
. Efficient filing, charting, and documenting
. Enhancing billing and coding skills (ICD-9-CM, CPT, HCPCS)
. Appointment scheduling
. Follow up with insurance carriers and patients to expedite the
recovery of payment obligations
. Verify medical insurance coverage for patients to determine benefits,
copays, coinsurance, and deductibles
. Prepare and review CMS 1500 claim forms for accuracy and completeness
. Organize and work with detailed office records using computers to
enter, access, search and retrieve data
. Maintained confidentiality and accuracy in patient charting
. Ensured adherence to regulatory standards, including HIPAA (Health
Insurance Portability Act)
. PC, Microsoft Office literate
. Reconciling overdue patient accounts
. Submit electronic claims via clearinghouse, website, and / or paper to
insurance for reimbursements
Flextronics International
www.flextronics.com
Program Manager Youngsville, NC 1/2007 - 4/2008
. Responsible for solving service issues for the satisfaction of the
customer
. Exceeded client contracts to progress business
. Keep excellent business relationships with clients
. Manage cross functional customer-focus team on delivery of products
and/or services to external customers
. Plan and direct program associated schedules and budgets
. Organize interdepartmental activities, ensuring completion of
commitments associated with customer delivery, quality, and required
business metrics
. Regular interactions with senior management on customer satisfaction,
program status, and required business metrics
. Coordinated conferences, seminars, and luncheon meetings, as well as
agenda planning, guest list creation, registration confirmation,
travel arrangements, and menu planning
Production Planner Youngsville, NC 2003-2007
Document Control Analyst II Youngsville, NC 2001-2003
Production Supervisor Raleigh, NC 1997-2001
OTHER TRAINING AND EXPOSURES
Medical terminology
Medical Coding
Health Care Quality Management
Health Care Statistics
Health Insurance Billing and Reimbursement
Allscripts Practice Management Software associated with Electronic Health
Records and Third Party Processing
Medcin (Student Edition) Software
VOLUNTEER ACTIVITIES
Volunteer, Animal Protection Society of Durham ( www.apsofdurham.org)
Volunteer, Hillandale Elementary School ( www.hillandale.dpsnc.net)
REFERENCES
Complete references will be made available upon request