Joel A. Raffensberger

*** *. *** *****

Myrtle Beach, SC 29579

Home 843-***-****, Cell 843-***-****

abiuxv@r.postjobfree.com

Please accept this application for the Technical Support Rep. position

where my customer relation skills, patented inventions, machining

expertise and

installation experience would be mutually beneficial.

PROFESSIONAL PROFILE:

Wyndham Vacation Ownership Myrtle Beach, SC April 2010- Present

In House / New Owner Sales

Maintain high level of customer service, adhere to company standards and

best practices..

Responsible for consistent and accurate sales presentations with owner

updates.

Lead by example both professionally and personal life.

Premier Knife Co. Florence, SC August 2006 -

2010

Territory Sales Manager, SE Region

Responsible for market penetration and developing new customers through

telemarketing, email and direct sales, face to face with the customer.

Customer service and trouble shooting while maintain all active accounts in

the

steel manufacturing and converting industry.

IKS / Simonds International Florence, SC March 1999 -

June 2006

Division Manager

Manage a $13M division including facilities, manufacturing and employees.

Facilitate customer contracts and single source agreements with large

corporations.

Monitor AP/AR, budgeting, invoicing, monthly balances, credit

reconciliation.

I'm currently seeking a position with challenge, responsibility and growth

potential.

I am confident that I could become a key member in your organization and

look forward to talking with you soon.

Sincerely,

Joel A. Raffensberger

EDUCATION:

Wyndham Mainframe and Focus systems.

SAP R/3 Training, MRP, Sales, Accounting (2000)

Microsoft Office Word, Excel, Outlook, PowerPoint, Access, Publisher

Penn State York PA, BSME ( 1984 )

Certified Journeyman Machinist, 4 yr. Degree, PA Dept. of Labor ( 1984)

US Patent Invention: # 5,700,182

Certified, Tool Design and Auto Cad R/10

Leadership Development, International Trade and Relations

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate