Customer Service Administrative Assistant
Resume:
DAVID BRUCE TRAEGER
Cleveland, Ohio 44120
abiuxk@r.postjobfree.com
CAREER SUMMARY
Experience in medical and non-medical setting. Energetic, customer service
oriented individual with strong work ethic. Demonstrated the ability to
help run the front office, interact well with people and co-workers and
perform administrative tasks in a timely manner.
SKILLS
. Administrative Assistant
. Receptionist
. Transcriptionist
. Legal Documents Clerk
. Medical Secretary
. Knowledgeable of Microsoft Word, Excel, Outlook and Powerpoint
. Concierge/Front Desk Clerk/Reservationist for Hotels
ACCOMPLISHMENTS
. Successfully completed long-term assignments through agencies
. Helped indigent patients receive their medications
. Monitored and trained part time co-workers
EMPLOYMENT HISTORY
Cleveland Clinic Foundation Cleveland, Ohio
PATIENT SERVICE REPRESENTATIVE Feb.,2010-May,2010
. Obtained demographics for patient registration
. Collected co-payments
. Medical Records handling
DAVID BRUCE TRAEGER PAGE 2
Michael Lebby Smith, LPA Cleveland, Ohio
ADMINISTRATIVE ASSISTANT Mar.,2004-June,2009
. Obtained and followed up on medical documents and charges to send to
insurance companies for processing of payment of Personal Injury
claims
. Scheduled appointments for Clients with Chiropractors
. Helped people on Permanent Partial Disability obtain Workers Comp.
Marriott Reservations Center Solon, Ohio
RESERVATIONIST July,2003-Mar.,2004
. Made and modified reservations
. Helped mentor co-workers
. Provided excellent customer service by providing information on the
Marriott Hotels
Skin Care Specialists Cleveland, Ohio
MEDICAL RECEPTIONIST Oct.,1998-April,2003
. Scheduled appointments
. Verified insurance
. Collected co-payments of patients at end of their office visit and
kept a daily log
EDUCATION
. Kent State University-Speech Major
. Cleveland Inst.of Dental-Medical Assistants-Med.Secy.
. Tri-C Metro Campus-Medical Billing class
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