JOAN NAIMAN
LITTLE SILVER, N.J. 07739
(H) 732-***-**** abiusx@r.postjobfree.com
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SUMMARY
Financial Operations Specialist with extensive industry experience.
Demonstrated expertise includes a full array of operational functions over
multiple "Fixed Income" products, Trading Desk support, Finance,
reconciliation, system trouble shooting and Customer Service.
PROFESSIONAL EXPERIENCE
MERRILL LYNCH & CO.
1982-2009
Merrill Lynch Auction Market Operations Specialist/Trading Assistant
2007-2009
NYC, New York
Performed all daily operational functions: reconciliation, inventory
control, general ledgers, trade processing and settlement. Proficiency in
Main Frame and Street systems.
* Commended for resolving customer position breaks in VARS trading system
from over 2,500 to approximately 150 product standard. Drastically
reducing risks and costs incurred of selling short.
* Successfully claimed thousands of outstanding Bidding rights, aged and
current. Recovering due issuer commissions which are paid to Bid Right
holder.
* Turned fail ratio of 99.9% to 99.9% settled for Broker to Broker Equity
trades, by implementing new procedures and reestablishing street
contacts.
* Consistently scored 4.86 out of a scale of 5 on customer-peer surveys.
Merrill Lynch Government Securities/Money Market Customer Service
2003-2007
NYC, New York
Furnished Global Branch offices, Trading and third parties problem
resolution in a fast paced, cash driven environment. Collaborated with
programmers on system design and integrity. Provided accurate data and
documentation for audits, internal and external.
* Responded and resolved average of 30 emails or phone calls daily within
moments of receipt, contributing to customer satisfaction.
* Opened and maintained customer accounts in order to ensure accurate
customer data for tax reporting and delivery of pertinent materials.
* Obtained from mainframe systems and DTC or reproduced in Word customer
requested documents.
* Reduced returned mailings by 85%, by obtaining and updating proper
customer information enabling delivery of mandatory GSI trade
confirmations.
* Recognized as major contributor in the design and integrity of GSI and
Money Market main frame systems and Bloomberg. Identified and remedied
breakdowns in calculations and other glitches aiding settlement on timely
basis and avoiding additional costs.
JOAN NAIMAN
145 PINCKNEY ROAD
LITTLE SILVER, N.J. 07739
(H) 732-***-**** abiusx@r.postjobfree.com 732-939-
2593
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Merrill Lynch Finance-Repo Specialist
1998-2003
Jersey City, New Jersey
Support of Corporate Treasury division with daily funding requirements and
finalization needs. Coordination and maintenance of external and internal
loans, Repo and Tri Party contracts for Debt Market instruments.
* Monitored multibillion dollar product trading activity. Provided desk
with accurate financing projections reducing the occurrence of incorrect
funding and additional costs.
* Allocated and monitored DTC delivery of Tri Party collateral and
compliance of customer issue rating and type requirements through
JPMChase system. Having the distinction of 100% Tri Party settlement
under my supervision.
* Accurately updated daily issue pricing changes, maintaining accurate
haircuts on Repo contracts limiting firm's exposure to possible lost.
* Adapted manual Recap to Excel then to mainframe. Reducing necessity of
calculators and expediting process.
* Recipient of several achievement awards.
Merrill Lynch 1982-1998
NYC, New York & Jersey City New Jersey
Government Securities Pair off Reconciliation Specialist
Debt Markets Production Claims Specialist
Cash Wire End of Day Bank Reconciliation Specialist
DTC Receive and Deliver Specialist
Money Markets Operations Specialist
General Ledger Reconciliation Clerk
Inventory Control Balancing Clerk
Data Entry-Trades Processing Clerk
EDUCATION
John Dewey High School
Brooklyn, New York
General Education Diploma