Customer Service Quality Control

Joe Stein

*** ******** ******

336-***-****

Mocksville, NC 27028

abius4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Management professional with strong communication and organizational skills

and an extensive background in the following broad-based areas:

Business Development Staff Management

Ergonomics/Safety Quality Control/Code

Compliance Production Efficiencies Customer

Satisfaction

Strategic Planning P&L

Accountability Inventory Control

. Strong qualifications in strategic planning with overall knowledge of

management,

organizational development, team building and problem resolution

. Proven ability to develop productive relationships and manage a

facility while working to achieve corporate goals

. Excellent awareness of changes in work force requisites and what is

necessary to keep employees at all levels productive and working

toward achievement of goals

PROFESSIONAL EXPERIENCE

Skyline Corporation

Division Manager

1982-Present

Overall responsibility for all aspects of operation at this location,

serving the mid-Atlantic states. Directed and coordinated the activities

and interactions of each department into a total team effort.

. Effectively managed division, promoted product development and sales,

and fulfilled dealer and customer service responsibilities

. Carried out management responsibilities of manufacturing facility with

direct overall involvement in all phases of daily operation

. Guided department managers in time- based goal setting and planning,

problem solving, tracking accomplishments, and evaluating results to

determine departmental position and growth

. Successfully blended efforts of individual functioning departments

(sales, production, purchasing, quality control, and customer service)

into total team effort working toward established division goals

. From 2005-Present, have been in position of "traveling Division

Manager" serving on a where-needed and as-needed basis.

EDUCATION

Georgia Southwestern University (College)

Americus, Georgia

Bachelor of Science - Business Administration

Contact this candidate