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Customer Service Administrative Assistant

Location:
Lafayette, LA, 70501
Posted:
October 12, 2010

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Resume:

Vicki Vige'

**** *. ******* **. *********, Louisiana 70501 337-***-****

abiurl@r.postjobfree.com

Skills Summary

* 30 years customer service * Detail Oriented

* Ability to Multi-Task in a fast paced environment * Extremely

Organized

* Excellent Decision making and problem solving skills * Critical

Thinking

* Ability to work independently or as team member * Problem Solving

Experience Customer Service

04/2010 - Current Transcomm International; Lafayette,

Louisiana

* Answering inbound calls to assist customers with billing,

computer and telephone troubleshooting.

Checker/Cashier

05/2009 - 11/20009 Piccadilly; Lafayette, Louisiana

* Register attendant, accepting payment, balancing register,

management as needed

Account Representative

08/2008 - 12/2008 ACT/Bank of America; Taos, New Mexico

* Phone reception for management of cardholder accounts for

detection and prevention of fraud

Customer Service

12/2007 - 08/2008 Orange County Property Appraisers;

Orlando, Florida

* Assisted property owners file for exemption

Secretary

10/2006 - 12/2007 B T Enterprises; Orlando, Florida

* Basic office management

* Documenting, tracking and scheduling 15 service calls and 4-

6 installations weekly

* Invoicing, and handling collections of up to 40 accounts

* Purchasing and accounts payable

Showroom Consultant/Receptionist

10/2005 - 10/2006 Southern Pipe & Supply; Little Rock,

Arkansas and Benton, Arkansas

* Phone reception and direction to proper department

* Accounts Receivable tracking and collections of 20-30

accounts

* Entry and tracking of purchase orders and invoices from

vendors

* Compiled detailed proposals [estimates with specification

sheets] for customers

Secretary

03/2004 - 10/2005 B T Enterprises; Orlando, Florida

* Basic office management

* Documenting, tracking and scheduling 15 service calls and 4-

6 installations weekly

* Invoicing and handling collections of up to 40 accounts

* Purchasing and accounts payable

Administrative Assistant/Scheduler

02/2003 - 03/2004 G. Fried Flooring; Sarasota, Florida

* Purchasing and receiving material in computer

* Tracking orders to insure timely arrival for installations

* Scheduling service orders and installations for 21 crews

* Order entry and accounts receivable

* Phone reception and direction to proper department

Cash Office Supervisor

10/1999 - 03/2004 Price Chopper; Worcester Massachusetts

* Balancing monies from 20 cashiers, 3 service trays, lottery

and safe daily

* Scheduled and trained associates and enforced company

policy

* Weekly gathered daily information to submit to main office

* Assisted in other departments as required

Owner/Operator

10/1983 - 10/1999 Specialty Piping Components; Houma,

Louisiana

* Established and implemented data in computer: customers,

vendors, inventory coding

* Maintained purchasing, receiving, 25 vendor and accounts

payable accounts

* Maintained 50 customer, invoicing and accounts receivables

accounts

* Payroll and deposits, tax preparation

Manager

03/1977 - 10/1983 Valves & Fittings; Lafayette, Louisiana

* Managed office, warehouse and up to 4 employees

* Maintained inventory and purchasing

* Maintained customer relations



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