Erica R. Lesley
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**** ********* *****, ******* *******, Ohio 44146 440-***-****
Skills: Microsoft Word, Microsoft Works, Typing Speed: 70 WPM, Data Entry (11,600 KPH), 10-Key Calculator (Touch),
ZonePro, CAD, LEADS
Experience:
November 2005 to
Present CITY OF MAPLE HEIGHTS
Civilian Dispatcher
Answer incoming emergency and non-emergency calls, dispatch police officers, fire
fighters and paramedics and monitor radio traffic, operate Law Enforcement Data System
(LEADS), record calls, broadcasts and complaints received, relay orders to patrol
officers to investigate complaints. Enter relevant information into Computer Aided
Dispatch (CAD), monitor fire and burglar alarms, run checks on vehicles and
persons, process cash/surety bonds and give court dates, perform data entry, receptionist
duties for walk-in traffic and various clerical duties.
February 2005 to
November 2005 ACXIOM INFORMATION SECURITY SERVICES, INC.
Data Compilation Specialist/Batching (10-Key)
Data entry of personal applicant information and requested services in preparation for
background checks to be conducted. Batching of control numbers to be entered and
cleared from the computer system.
July 1997 to
October 2004 THE VILLAGE OF OAKWOOD
Building Department Secretary
Type and prepare permits, schedule commercial and residential inspections for inspectors, collect deposits,
permit fees and issue refunds, issue contractor registrations, maintain residential street files, greet and assist
residents and contractors in person and via telephone, schedule, attend and prepare agendas and minutes for
meetings, transcription, answer incoming calls, type correspondence, filing, faxing and general secretarial
duties.
November 1995 to
August 1996 IOTECH, INC.
Receptionist / Data Entry Operator
Greet visitors, answer and forward incoming calls, data entry, typing, mailings, reports,
faxing, open and distribute mail.
Education: Graduate of Kenston High School (June 1985) – Chagrin Falls, Ohio, IOE
References: Will be furnished upon request