Linda C. Goldberg, SPHR, CCP
Baltimore, Maryland 21208
**************@*****.***
MBA-trained human resource leader with a passion for streamlining human
resource processes and infrastructure, providing business leaders with more
quality time to focus on setting strategy and achieving business results
through their people.
PROFESSIONAL EXPERIENCE
WellPoint 2005 -
12/2009
Human Resources Director, Columbia, MD 2008-
12/2009
Matrixed to COO, managed HR integration of Resolution Health, acquired by
WellPoint, saving money and reducing risk via streamlined and standardized
processes. Retained intellectual capital while effectively managing
workforce changes and promoting morale. Supported retention of
entrepreneurial culture while managing the company's transition to become a
division of a Fortune 50 company. Innovated wellness projects which
enhanced workforce wellness and morale. Coached and developed senior
leadership capabilities in selecting, managing staff and retaining talent
resulting in improved communication and team work. Sample accomplishments:
. Completed HR and payroll integration within 3 months, saving money and
minimizing risk
. Contributed to new strategy focused on improving health care quality,
reducing cost and supporting brand in the marketplace, resulting in
enhanced organizational image and customer growth/retention.
Vice President - People Management, Lumenos, Alexandria, VA
2004 - 2008
Reporting to COO, built HR infrastructure and staff to support growth of
start-up consumer-driven health care company. Supported HR due diligence
process leading to company sale. Developed solid employee recruiting and
selection processes and promoted culture of wellness while staffing call
center, improving workforce quality and retention. Supported functional
integration after acquisition by WellPoint.
The Singer Group, Senior Consultant, Reisterstown, MD
2002- 2004
Consultant to private, public and non-profit organizations, analyzing
compensation, benefits, policies, affirmative action plans, etc., improving
policies and procedures, thereby reducing client risk and promoting
employee satisfaction, morale, productivity and retention.
Constellation Energy Group (parent company/successor to Baltimore Gas &
Electric) 1980 - 2003
Director-Corporate HR Services & Compliance
2000 - 2003
Managed team supporting 2000 employees of Constellation Energy Group staff
departments and subsidiaries (Constellation Investments, Inc.,
Constellation Real Estate, Inc., Constellation Energy Source, Inc.,
Constellation Senior Services, Inc., and BGE Home), improving policies,
reducing client risk and promoting employee morale and productivity.
Sample projects and accomplishments:
1. Managed HRMS selection and implementation project, reducing company
costs and streamlining human resources and payroll processes.
2. Led implementation of web-based applicant tracking system to reduce
regulatory risk. Developed enterprise-wide employment practices to
improve processes and promote employee morale.
3. Managed HR issues associated with divestitures of senior living
facilities and real estate holdings. Managed retirement plan termination
issues reducing client risk.
4. Improved processes by revamping relocation program to consolidate
resources, provide standard benefits and reduce costs. Improved use of
technology to improve productivity.
5. Standardized enterprise-wide background investigations reducing risks
and reducing costs.
Director-Human Resource Services, Constellation Enterprises, Inc.
1998 - 2000
Managed HR team supporting Constellation Energy Group subsidiary companies
comprising approximately 1500 employees. Sample projects and
accomplishments:
6. Co-lead team to process map all HR processes for merger of two utility
companies leading to improved policies, procedures and reduced risk.
7. Provided compliance and litigation support in major corporate lawsuit
minimizing risk.
8. Managed risk and costs through effective Affirmative Action and EEO
compliance.
9. Promoted management communication resulting in defeat of a union
organizing attempt.
10. Managed HR benefit and compensation for new subsidiary, promoting
employee morale and productivity.
Director-Employment, Director-Human Resource Development, Director-Human
Relations, Supervisor-Employment Planning & Support, Supervisor-Employee
Programs, Supervisor-Nuclear Employment, Supervisor-Accident Prevention &
Industrial Hygiene, Functional Analyst, Industrial Hygienist, Baltimore
Gas & Electric 1980 - 1998
Human resource assignments with increasing responsibility serving 8500
employees. Responsibilities included recruiting; leading employment
process improvement teams; participating in implementation of
payroll/personnel system; staffing; creating vision for new human resources
organization; supporting Board of Directors; developing and implementing
mentoring programs; managing safety and occupational health programs.
US Environmental Protection Agency, Industrial Hygienist, Washington, DC
1980 - 1980
Provided Industrial Hygiene support to agency personnel dealing with
hazardous chemicals in laboratories and waste sites. Evaluated indoor air
quality concerns.
National Institutes of Health, Research Technician, Bethesda, MD
1975 - 1978
TRAINING HIGHLIGHTS
WellPoint Certified Career Development Partner
2009
Myers-Briggs Type Indicator Certified Trainer
2008
EDUCATION AND TRAINING
Master of Business Administration, The University of Baltimore Merrick
School of Business
Master of Health Science, The Johns Hopkins University School of Hygiene
and Public Health, Baltimore,Maryland (NIOSH Traineeship)
Bachelors of Science, Microbiology, University of Maryland College Park
PROFESSIONAL SOCIETIES, MEMBERSHIPS AND COMMUNITY AFFILIATIONS
Certified Senior Professional in Human Resources
1997-present
Certified Compensation Professional
2000-present
Society for Human Resource Management Member 1998-
present
Chesapeake Human Resources Association Member
1997-present
WorldatWork Member 1998-
present
Community Colleges of Baltimore County Trustee (Gubernatorial appointee)
2004-present
UMBC President's Advisory Council on Business Outreach Member
1997-present
MD Occupational Safety & Health Advisory Bd: Member (Gubernatorial
appointee) 1985 - 1989
Baltimore Choral Arts Society Board President 2003 - 2005
Woman's Industrial Exchange Board President 1997 - 2002
HONORS
Maryland's Top 100 Women
2000, 2002