CAREER SUMMARY

Administrative Specialist with substantial experience in fast-paced,

professional settings. Possess an eye for detail and have planning,

facilitating, assessing, and report generating capabilities. Managed and

supported multiple programs and projects. Known for ease in establishing

and maintaining positive, interpersonal relationships. Highly motivated

individual with the ability to work in a team-focused environment as well

as independently in a self-directed manner.

JOB-RELATED COMPETENCIES AND SKILLS

Multitasking Prioritizing Scheduling Researching

Organizing Creating Evaluating Computing

Time Managing Editing Budgeting Analyzing

Technical Skills:

. Proficient in Microsoft Office applications and Internet use

. Create projects with Microsoft Publisher and PrintMaster

. Employ email software features (Lotus Notes, Outlook, GroupWise)

RELATED EXPERIENCE:

Magic Property Management; LeRoy, New York

2009 - 2010

Office Support (part-time, pro bono)

Assisted in the development and maintenance of lawn service customer

accounts in Monroe, Orleans and Genesee counties

. Developed Excel spreadsheets and reports organized by area

. Scheduled hundreds of accounts and completed invoices

. Interacted with customers respectfully and provided consistent conflict

resolution

. Processed accounts receivables and generated collection notices

PROFESSIONAL WORK EXPERIENCE:

Element K (through Burns Personnel); Henrietta, New York

2007 - 2008

Project Manager

Supported operations related to the development of multiple on-line

courses and assisted Engagement Managers with numerous project tasks in

order to meet deadlines

. Produced project margin reports, budget worksheets and weekly

deliverable reports providing valuable information to the team

. Entered data and updated Microsoft Project schedules, milestone

forms, and project workbooks

. Compiled resource allocation reports and audit documentation for

company review

. Set up new projects and updated information in various computer

systems including the Quality System, Documentum, and Lawson

Genesee Valley BOCES; LeRoy, New York

2001 - 2007

Program Specialist

Coordinated multiple programs for the Enrichment Department in a team-

focused environment

. Organized all details of major events including facility arrangements,

travel plans, supply ordering, and catering arrangements

. Produced numerous schedules and developed meeting/training agendas

. Completed pre and post event tasks such as mailings, preparing folders

and packets, setting up/breaking down rooms, and sending follow-up

memos

. Continuously created and edited program literature including

newsletters, brochures, displays, invitations, applications, and web

site information

. Registered students and maintained databases while generating reports

. Monitored program effectiveness while gathering and analyzing

evaluations results

. Composed trainings for volunteers using PowerPoint and other

mediums

. Actively participated in the Strategic Planning Committee to ensure

agency goals were met

EDUCATIONAL CREDENTIALS:

Bachelor of Arts - State University of New York at Fredonia

Major: Sociology / Minor: Business Administration

Community Involvement:

. LeRoy Fire Department Auxiliary Active Member

. Troop Leader - Girl Scouts of Western New York

. Parent Team Rep - Premiere Volleyball Club

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