Kenneth M. Wisnewski

*** ******** ****** # *

Clarksville, TN 37043

Phone 931-***-****

Cell 931-***-****

E Mail: abiuky@r.postjobfree.com

Objective:

Experienced networking student interested in becoming an information technology specialist.

Education:

(2008 2010) Tallahassee Community College, Tallahassee, FL.

Major: Associate of Science Network Services Technology

Ft. Lauderdale Community College Tallahassee, FL

(1989 1991)

A.S. Degree Computer Programming GPA: 3.29

Certificates and Additional Training:

(2003 2003) Commercial Truck Driving Institute, Sanford, FL

Semi Tractor Trailer Driver Training – 154 Hours completed

Tallahassee, FL.

(2001) C Tech Associates Inc.,

Certified Copper Cable Specialist Registration Number: 10-01-010*-*****

Tallahassee, FL.

(2001) C Tech Associates Inc.,

Certified Fiber Optic Cable Specialist Registration Number: 10 01 F 0208 00012

Work Experience:

2009 – 2010 Tallahassee, FL

Intern Executive Office Of Governor Crist

Map new hard drives and network printers. Trouble shoot network access connectivity issues. Reconfigured user

computer to perform automatic backups of critical and sensitive data on a regular routine. Met with Agency head to

discuss and plan additions to the network to include additional data drops, relocating existing computers and telephones

to new locations within the building adding new telephones and servers. Assisted in the resolution of a software glitch that

prevented users from obtaining updates to meeting requests thru Microsoft Outlook using their Blackberries. Removed

spyware and malware from users’ computer. Performed a restoration of users system to earlier state using Restore Point.

Responsible for updating computer image onto Server using Ghost server software and remote access. Assisted in

setting up webcast for Governor Crist.

2006 2008 Altaquip Inc. Jasper, FL

Company Driver

Provided safe delivery and pickup of various home equipment from multiple Home Depot Stores in the Northern

Panhandle of Florida and the Gulf Coast area surrounding Mobile, for transport back to the repair shop in Jasper, FL

Maintained DOT logs and records regarding hours of service and compliance with all DOT regulations supporting

interstate as well as intrastate transportation of commercial goods

2005 2006 Waste Management Inc. Tallahassee, FL

City Support Technician

Responsible for the timely delivery of new garbage containers, and recycling containers to city solid waste customers.

Repaired containers when requested and for picking up and disposing missed recycling and garbage collection when

regular route driver misses customer. Also

Responsible for receiving email communications from the city and processing work orders for customer requests.

Responsible for controlling fines levied by the city for non compliance items.

Responsible for maintaining proper paperwork on company vehicle including hours of service, miles traveled, and vehicle

maintenance needs.

2004 2005 Delco Oil Inc. Ocala, FL

Lead Driver

Provided safe transport and delivery of various types of fuels including 100LL aviation fuel to local area and long distance

customers as well to private airstrips and small area airports

Responsible for collecting C.O.D. payments for deliveries, received orders for customer requirements and assisted

General Manager by running fuel plant in his absence when required.

Performed additional tasks such as telephone support develop new client accounts

2003 2003 The Bartech Group Ocala, FL

Sprint DSL Specialist

Promoted and sold to local Sprint Customers DSL internet connection

Provided demonstrations on high speed internet versus dial up

Answered questions regarding technical difficulties to customers who have DSL.

2002 2003 Precision Response Corporation Miami, FL.

Customer Service Representative

Assisted Customers with answers regarding their utility bill

Arranged Credit Arrangements for customers needing additional time to pay their electric utility bill

Provided additional information to customers regarding their account status. Performed additional tasks as required

Above and Beyond Winner 4th Quarter 2002

2000 2002 V.A. Work Study Program Tallahassee, FL.

Office Assistant

Contacted Disabled, Vietnam era and other veterans by letter and/or telephone for the purpose of providing information

regarding the benefits and services available through the United States Department of Veterans Affairs for Veterans and

other eligible persons

Provided information on services available through the Florida Jobs and Benefits Center

Processed Veterans applications for employment services and refer applicants to job orders

Performed job development, job solicitation, and promotional telephone contacts for veteran applicants when no suitable

job openings exist

Performed clerical functions as necessary to accomplish office goals

Maintained Work study time records and process additional paperwork as required

Participated in the School to Work Mentor Program as student mentor

1997 2000 Frick Company St. Louis, MO.

Computer Operator

Answered help desk calls and assisted in installation of new hardware and software

Monitored and evaluated system error messages while mounting magnetic media in proper devices

Assisted in the weekly, bi weekly, monthly and yearly system back ups

Processed and delivered weekly, bi weekly, monthly and year end reports to department heads

Created and maintained Operations Department Training Manual for new hires

1995 1997 United States Army Ft. Campbell, KY.

Honorably Discharged

References Available On Request

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