Summary Profile
Dynamic and goal-driven professional with extensive experience in all
aspects of property management in a variety of commercial and residential
settings. Background includes managing real estate for owners, renting
property, negotiating leases, supervising maintenance and all property
staff, including office, maintenance and security, in addition to all
contractors and vendors and maintaining asset value. History of completing
multiple projects with thoroughness and efficiency. Motivated and self-
driven with the aptitude to lead by example and create an environment of
integrity, character, accountability and trust.
Key Strengths
. Project Management
. Contract Negotiation
. Data Gathering and Analysis
. Financial Reporting
. Budget Development and Administration
. Accounts Payable / Receivable
. Relationship Building
. Coaching and Mentoring
. Needs Assessment / Conflict Resolution
. Independent Decision Making
Career Overview
United Building Maintenance ( Tulsa, OK
Regional Manager, New Accounts for Oklahoma PROJECT MANAGER 2009-Present
Develop new accounts for the Oklahoma region with full reasonability for
maintaining and increasing client retention rate. Evaluated properties in
portfolio on a regular basis to ensure buildings are being cleaned to
company standards as well as all cleaning requests have been performed and
any complaints resolved.
. Successfully opened three new accounts within the first 2 months of
service
Prescott Realty Group ( Tulsa, OK
Property Manager 2004-2009
Led a group of 12 personnel consisting of office, maintenance and security
staff. Effectively and accurately handled tenant relations, lease
negotiations and administration /abstracts. Prepared comprehensive
financial reports on a monthly basis and presented to ownership. Planned
yearly operating budget as well as managed building operations in
conformance with projected annual budget. Evaluated and authenticated all
invoices and property accounting statements.
. Managed operations of a 500K sq.ft. commercial property on a daily basis;
oversaw all phases of construction projects and tenant build-outs to
ensure completion of all projects within established timelines and under
budget
. Administered all contractor and vendor search, interview and selection as
well as contract negotiations for the property
. Audited contracts on an annual basis to ensure that contracts were most
cost effective for property
. Calculated and invoiced tenants annual pro rata share of adjusted common
area maintenance expenses
. Approved and entered all payroll property into payroll system
. Prepared annual budget and monitored expenses to ensure that property
operated within budget projections
. Spearheaded the renegotiation of janitorial and security contracts that
resulted to $175K annual savings for the property
Prescott Realty Group ( Tulsa, OK
Assistant Property Manager 1999-2004
. Assumed full responsibility in managing annual operating budget and
tracking expenses to adhere with budget allowances; created and compiled
monthly reports for ownership as well as secured all property reports
. Coordinated tenant invoicing, rent collection and posting; accurately
processed all tenant work order requests while maintaining lease files as
well as coding and processing vendor invoices
. Performed a variety of accounting functions for accounts receivable and
accounts payable
. Selected, installed and maintained security access infrastructure for the
property database
. Responsible for creating and maintaining a multitude of spreadsheets
. Issued and tracked parking spaces for 800 parking spaces in parking
garage and 3 surface lots
. Facilitated training on safety and evacuation for high-rise building on
semi-annual basis
Dixon Real Estate Company ( Tulsa, OK
Administrative Assistant to Company Owners 1991-1999
Outlined and approved annual budgets for the company portfolio; managed
operation of corporate office building, including processing vendor
invoices, monthly tenant rent invoices, collection and posting of rent, as
well as management of market surveys on a monthly basis. Strategically
aligned property management functions within established norms and
guidelines. Diagnosed and repaired software issues for both corporate and
property computer systems.
. Supervised secretarial staff as well as organized monthly financial
reports to owners for 22 properties, both commercial and residential
properties. Compiled and composed monthly reports for ownership,
explaining all positive and negative monetary variances in monthly profit
and loss statements.
. Calculated annual tenant pro rata share of common area maintenance
expenses for commercial properties
Education
Associate of Applied Science in Paralegal ( Oklahoma Junior College, Tulsa,
OK (GPA 3.87)
Dean's List (one semester) President's List (three semesters)
Other Credentials
Notary Public since June 2000
Technical Expertise
. MS Word
. MS Excel
. MS PowerPoint
. MS Outlook Express
. Word Perfect
. Lotus 1-2-3
. Word Star
. Prentice Hall On-Site
. Yardi Systems
. AMSI
. CCURE 800
. Win DSX
. Avid
. PAYCOM