Manager Customer Service

Tammy L. Barfield

*****-* ****** ****

Jacksonville, Florida 32219

Home 904-***-**** - Cell 904-***-**** - ********@*******.***

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OBJECTIVE: Seeking employment in the field of office/clerical management

and/or executive/personal assisting.

PROFILE: Easily handle demanding and challenging environments. Superior

in organization and time management allowing for successful multi-tasking;

ability to carry large workload. Well developed professional communication,

problem solving and prioritizing skills. Competent; strong work ethic.

Great team player with the ability to successfully motivate others.

WORK HISTORY:

Siteworks of Jacksonville, Inc.

2001 to March 2010

Office Manager and Personal Assistant

. A/P and A/R- Responsible for coding/batching invoices, contacting

various vendors to resolve any issues. Posting cash and collections

calls as needed for receivables. Collections and prosecuting NSF

checks

. Basic H/R work for 7-10 employed office, payroll, tax preparation,

accounting reports for main company, personal (Owner) and rental LLC

accounts, handling all phases of tenant relations for 10-12

properties

. Professional liaison and task master between vendors, employees,

auditors, contractors and tenants to owners, responsible for all

phases of data retention records, assist in short/long term projects

. Reconcile bank accounts, journal entries, GL, research legal matters,

filed legal papers, schedule and oversee maintenance, leases,

inspections and contracts, answer phones, filing, trouble shooting

office equipment and gathering/sorting all buss/personal/rental mail.

Smoothly operating all phases of office.

Bank of America

March 1999 to August 2001

Executive Administrative Assistant III

. Support V.P. and the EQCC Accounting Department, Liaison for

Client/Server/Network

. Troubleshooter and maintenance for office pc's, equipment software,

network and local printers

. Oversaw a wide variety of clerical tasks. Set up staff meetings,

conference calls, access badges, events, luncheons, order supplies and

maintenance, etc.

. Travel assisting, maintaining various spreadsheets, organizational

charts/power point presentations, tracking all associate time-off,

mail distribution, responsible for all phases of data retention

records, assist in short/long term projects, member of finance social

committee, head-up all charitable efforts, holiday out reach programs

and events

Episcopal Children's Services, Inc. March

1997 to February 1999

Fiscal Specialist

. Supervised accounting and enrollment functions of nine child care

centers ( including the book keeper), on site audits, compiling and

reporting various statistical information

. Managed subcontract billing and reimbursements from City of

Jacksonville and other participating Agencies

. Assisting HR with new hires, payroll, filing and referencing

Allen's Electrical Center

March 1994 to March 1997

Executive Administrator and Personal Assistant

. Handled A/P, A/R, bank deposit and inventory management, implementing

software installation and training

. Scheduling meetings, sales, ordering, heavy customer service work and

overseeing projects

. Multi-tasking all functions for "All Safe First Aid", a small company

venture of owners

Lorch Diamond Center and Friedman's Jewelers October

1989 to June 1994

Sales/Store Manager

. Managed store overall sales, profit margins, P&L, reporting and daily

operations

. Resolved personnel issues, basic H/R, community relations and

marketing events/campaigns

. Took direction from district manager, attended annual corporate

meetings

EDUCATION: High School Diploma

SKILLS AND TRAINING: Training Certificates earned of 150 plus hours in MS

office (Word, Excel, Access, Power Point, Outlook, IE) and various other

software, proficient in MS Office products, Quick Books and managing of

office equipment.

Contact this candidate