Customer Service Manager

Karla J Vansaghi

*******@*****.***

****florence ave apt. 22 e . Pekin, il 61554 . Phone 309-***-****

Objective

To work for a challenging, and career progressing

company that can help me develop into a successful

career path in the accounting field.

Experience

2007-2008 H&R Block East Peoria, IL

Tax Preparer Level 1

Prepare Individual Taxes

Knowledgeable about tax laws

Filing, researching, and good communication skills

Team work- help out other tax preparers

2003-present OSF Saint Francis Medical Center

Patient AccountsReceivable Peoria, IL

Accounts Receivable Cashier, Customer Service

Rep/Collections

Posting individual, and insurance payments to the

accounts

Research, file, organizational skills, and use

correct financial class codes

Providing excellent customer service and team work

Research accounts, payments, make sure everything

is accurate and posted to correct patient account

Recognize problem accounts, fix the problem,

follow-up with insurance or patient

Hard working, good communication, willing and eager

to learn new positions

2001-2002 Hardee's Washington, Il

Supervisor, shift manager

Open and close the store.

Inventory accounts, keeping daily records, cash

handling, organizational skills

Light clean up duties, and leading the crew through

each shift.

Education

2005-2008 University of Phoenix- Online Phoenix, Az

B.A., Acounting

Graduated with a 3.58 GPA

2008-2010 University of Phoenix- Online Phoenix, Az

MSA., Acounting

Graduated with a 3.58 GPA

*******@*****.***

1200florence ave apt. 22 e . Pekin, il 61554 . Phone 309-***-****

Contact this candidate