Cynthia Villarreal

361-***-****

**** ********* **.

Corpus Christi, TX 78404

Objective I am seeking the opportunity to be chosen for the position to emphasize my

skills and knowledge to guarantee customer satisfaction and am outstanding

job performance.

Work

History May 07, 2009 - present

H E B Deli ] CC 3 - June 2010 to present

H E B SORM /Cosmetics - May to June 2010

H E B Mobile (part -time) - May 2009 to May 2010

Job Duties

Deli Partner/ Full-time

Prep food for next business day

Clean department to insure safety and hazard free environment

Suggestive Selling

Communicating with our customers about daily sales

Cash handling

Cosmetic SORM Candidate:

Customer satisfaction, being familiar with all area of the department,

understanding

The productivity standards and expectations with management, read and

understanding

the weekly work schedule, understand and become knowledgeable of shrink,

familiarized

myself with the needed applications such as Xnet, Fin-net, HEB menu,

Business Intelligence. Understanding the importance of being a team partner

and a leader.

Mobile Sales Representative

Market T-mobile, Sprint, and Pocket Wireless

Educate customers of all features and benefits of products:

Speaking to new and existing customers daily.

Building relationship with customer and earning their trust

Cash handling

Taking inventory of accessories and equipment.

Public relations

Answering phones with the appropriate attitude.

Performing customer care to the needs and wants of our clients.

March 13, 2009 - May 05, 2009

Unemployed

January 5, 2009 -March 12, 2009

Stanley Bryan Automotives

Sales Representative

Job Duties:

Sale and market Buick, GMC, Pontiac

Speaking to new and existing customers daily.

Demonstrating new and used vehicles and explaining their features.

Building relationship with customer and earning their trust.

September 29, 2008- January 3, 2009

Independent Contractor

Family Heritage Supplement Health Insurance Sales Representative

. Job Duties

Cold calling, door to door sales

Sale and Market Health and Life Supplement Insurance

Public Relations

June 13 - September 29, 2008

Tejas Broadcasting/Radio 1300 Antelope, C.C., Texas 78401

Marketing Consultant

. Job Duties:

Specialized in marketing radio advertisement.

Create commercial ads for clients

Coordinated events and schedules for clients.

Managed client's high expectations of their needs to promote their business.

Managed business transactions with clients.

Maintained good relationships with clients to insure trust and satisfaction.

May 16, 1999-June 13, 2008

Omni Corpus Christ Hotel 900 North Shoreline Blvd, C.C. Texas 78401

Sales/Marketing Administrative Assistant

. Job Duties:

Assisted three (3) managers daily.

Created contracts, resumes, proposals, and different business letters for

managers.

Capable to operate a multi-line (10 lines +) phone without stress.

Created spreadsheets on excel, access for new projects for managers.

Type 45-5- words a minute.

Assisted with planning and preparing for site visits of hotel for new and

returning clients.

Work with all Microsoft software.

Inputted data into Delphi, Libica, Epitome, and Global Reservation System

programs.

Provided customer service.

Handled cash and financial transactions daily.

Create and prepared spreadsheets for managers per their request.

Scheduled and confirmed appointments with manager's clients.

Select Guest Program Coordinator/ Room Reservation Sales agent.

. Job Duties:

Prepared documents on word, excel, and power point.

Inputted data of information on new guests.

Check in guests in Epitome program.

Marketed through web, mailings, invitations, and phone calls for new guests.

Trained new employees on the Select Guest program.

Implemented refresher training with existing employees to provide

outstanding service.

Conducted surveys by providing a card to fill out at the end of guest stay.

Entered applications in the Global Reservation System program in a

proficient time frame.

Applied and submitted new ideas to improve the Select Guest program.

Participated on conference calls to learn and implement new promotions and

products.

Printed and analyzed daily reports.

Maintained an organized schedule. to meet deadlines.

Initiated a team player attitude.

Capable to manage multi task

Worked with Group Manager with special assignments

Honors and Achievements

Omni Hotels:

Safety Committee Member (2007-2008)

Senior Sales Agent to Select Guest Coordinator promotion (2005)

Ambassador for Reservation Dept (2003-2006)

Lead trainer (2004-2006)

Certificate of Recognition for performing outstanding service.

Participant in Leadership Committee

Certificate of Recognition for Select Guest Program training (2004, 2005,

and 2006)

Member of the Hotel Motel and Condominium Association

Member and participant of the Chamber of Commerce

Del Mar College:

Marketing Internship project with Department of Business/Del Mar College

Certificate of Recognition for participation of the Junior Achievement

program.

Certificate of Achievement Award.

Letter of Recognition for achieving a 3.0 grade point average.

Recognition from Who's Who Among America Community College Students.

Education

Degree:

Business Applied Science

Management Development Marketing

2009 - Associates Degree Del Mar College Corpus Christi, TX 78404

Courses Completed:

Leadership, Business Math, Principles of Selling, Human Resources

Management,

Project Management, Advertising Sales Promotion, Physical Geology, United

States History, Principles of Management,

Principles of Macroeconomics, Integrated Software Application,

Supervision, Advance Typing Course, Business Administration, Psychology,

Sociology, Business Hospitality, Accounting I and II,

Financial Accounting, Humanities, Public Speaking

Operation Management

Interests I welcome to learn new traits of the business environment and take on

challenges that are presented to me. I enjoy speaking with public and I

attempt to solve customer issues to ensure satisfaction. I am interested in

an environment that I can work with a team or individually. I do well in

either situation

Contact this candidate