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Customer Service Administrative Assistant

Location:
Fayetteville, NC, 28301
Posted:
October 20, 2010

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Resume:

**** ****** ******, ************, ** *****•[***]**2-2256•[abiu8w@r.postjobfree.com]

Evita F. Alston

Summary Qualifications

Result-oriented and qualified administrative professional with 5+ years of experience in this field. Strong

administrative knowledge, excellent written and oral communications, strong interpersonal skills other Core

Competencies are:

Excellent Presentation and Organization Skills,

Good Managerial Skills,

Self-motivated and Good Motivation Skills

Excellent Computer Knowledge

Experience

05/2010-Present

Fayetteville State University Fayetteville, NC

Program Coordinator (NC LSAMP/UCAMCS)

Responsible for maintaining program website, budget revisions, ordering, answering phones,

filing/organizing and assisting with grants and reports.

Compile, maintain, and report service and program related data/information such as completing

requisitions, processing all employment contracts for approval and reporting the student’s highlights

and success affiliated with the program.

Conduct and organize all program meetings to monitor student’s progress and provide them with all

helpful materials.

Develop and conduct activities such as recruiting participants for the STEM program, workshops and

all conferences and events.

Taught students Algebra in the Center for promoting stem Education research in a six week program.

06/2009-01/2010

Goodwill Industrials Beaufort, SC

Lead Associate

Assured facility was maintained in a safe and orderly manner.

Regular duties included reconciling drawers and end shifts. Made bank deposits and obtained change

for safe.

Provided all aspects of outstanding customer service and ensured the staff did as well.

09/2008-02/2009

Coastal Connections Hardeeville, SC

Leasing Consultant

Leased and marketed vacant and upcoming apartments.

Walked property grounds and reported all necessary improvements; showed all apartments to

prospective lease, keyed in all fees deposits and new lease information, accepted rental payments.

Completed service requests and communicated to the Maintenance Department.

Monitored all current and future vacancies to proactively react to future occupancy needs.

01/2006-02/2008

Marriott Vacation Club Hilton Head, SC

E xecutive Administrative Assistant

Responsible for delivering excellent customer service for owners/guest maintain a strategic budget for

resort expenses.

Handled all clerical duties such as payroll audit, inventory control, preparing reports and statements,

writing memos, coding and processing invoice, compiling files and other documents.

Attending meetings with the General Manager and department managers and preparing new policies,

plans to meet company’s objective and goals.

Responsible for providing support to the employees in other work and help motivate them to meet

their targets and company objectives.

_______________________________________________________________________________________

12/2004-12/2005 Beaufort County Purchasing Dept. Beaufort, SC

Procurement Specialist Assistant

Reconciled discrepancies general ledgers and maintained records for fixed assets and

inventories.

Assist in negotiating contracts and signing off on purchase of product, analyzing delivery schedules

and other terms and conditions for all company requirements.

Responsible for product commodity and service availability and preparedness of back-up supply.

_______________________________________________________________________________________

Computer Knowledge

Proficient in Computer Operations

Knowledge of MS Office (Excel, Word, Powerpoint, Outlook, Publisher, Access)

Software: Peoplesoft, General Ledger, Banner, Accounts P/R, Quick books, Bookkeeping, Collections,

LMS, PMS

Education

01/2000-12/2004

Benedict College Columbia, SC

Bachelor of Science in Computer Science

Minor in Accounting

References

References are available on request.



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