Ronnie Johnson

*** **** *. ******* ****. Apt. #*. Bayonne, NJ 07002

C: 201-***-****

abiu62@r.postjobfree.com

SKILLS

. Customer Service Professional.

. Retail Sales and Cashier experience.

. Strong interpersonal and communication skills.

. Extremely organized and efficient.

. Microsoft Office - type 60 wpm.

. Ability to work independently or as part of a team.

. Willing to teach/mentor peers to foster a sense of teamwork amongst

staff.

EXPERIENCE 06/04 - 10/08

Target - Jersey City, NJ

Cashier/Customer Service Rep./Team Lead

. Greeted customers in a polite and courteous manner.

. Handled cash & credit card transactions while maintaining an accurate

register.

. Scanned and bagged items neatly and quickly.

. Provide assistance to customers making selections for clothing and

sale items.

. Team leader; partnered with other store managers & HR to help resolve

issues.

. Maintained a clean and safe work environment.

. Responsible for restocking return items.

. Light inventory duties.

EZ Worldwide Express - Elizabeth, NJ

09/07 - 01/08

Customer Service Representative

. Handled high-volume phone & email inquiries and requests.

. Identified customers' needs and refer products and services to

consumers and small business customers.

. Troubleshoot erroneous activity and account imbalances.

. Computer data entry; opened new accounts and updated client

information.

. Polite and professional at all times.

National Car Rental/Enterprise - Newark, NJ

Current

Greeter - Customer Service Representative

. Greeting and welcoming customers.

. Answering and directing high volume calls.

. Answering/explaining the concerns of customers about the company.

. Making/canceling reservations using the company's odyssey network.

. Maintaining a professional and clean environment at all times.

EDUCATION

. Hudson County Community College - Jersey City, NJ 2006

Business Management

. Samuel J. Tilden High School - Brooklyn, NY 2004

Diploma

References are available upon request.

Contact this candidate