Customer Service Manager
Resume:
David H. Brinson
Current Address E-mail Address
*************@*****.***
Savannah, GA 31419
OBJECTIVE
To secure a position with a well established organization with a stable
environment that will lead to a lasting employment with
growth potential.
EDUCATION
High School Diploma Glenn Hills High School c/o 1999
Augusta, Ga
Occupational Safety and Health Administration (OSHA) Certification 2006
Augusta, Ga
COMPUTER SKILLS
Microsoft Office- Word, Excel, Power Point
PROFESSIONAL EXPERIENCE
February 2010 - Current ManAlive
Savannah, GA
Lead Sales Associate
. Responsible for the day-to-day operational needs to include: opening
and closing the store, delivery of excellent customer service,
cleanliness and re-stocking, leading staff in selling techniques and
merchandising.
. Operated in areas of monies handling, voids and shift breaks.
. Supervised product inventory; verified quantity and quality of product
received.
. Coordinated sales promotion activities and pricing of merchandise.
. Executed floor moves, preparation of merchandise displays,
exercised judgment and discretion in applying merchandising
concepts according to established guidelines.
. Administered and participated in sales contests to achieve goals
established by the corporate office.
. Exercise judgment and discretion alone, and in conjunction with the
Store Manager, in the day-to-day operations of the store.
June 2003- Current (Seasonal) Exotic Treasure
Augusta, GA
Management
. Assisted in the selection and purchasing of quality store merchandise.
. Preparation of merchandise displays.
. Maintained shrink.
. Operated cash register and delivered excellent customer service.
. Priced merchandise and stocked area as required.
August 2000 - November 2002 Norrel Staffing Augusta, GA
Warehouse Staff
. Stocker, Sales associate, Maintenance, Field Technician
June 1999 - July 2000 Future Call Augusta, GA
Telemarketer
. Issued cash advances to current Fleet credit card members via
telephone.
. Responsible for maintaining high sales averages as established by the
supervisor.
. Remained consistent as the team leader throughout my time of
employment.
REFERENCES
. Federico A. Foster- Store Manager- ManAlive Savannah, Ga
. La'Britt J. Goodwin- Store Manager- GUESS Hilton Head, Sc
. Issac A. Adkins- Assistant Manager- Footlocker Savannah, Ga
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