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Customer Service High School

Location:
Rockford, AL, 35136
Posted:
October 20, 2010

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Resume:

Meagan M. Kelley

Route * Box *** Rockford, AL *5136

205-***-**** abiu00@r.postjobfree.com

PROFESSIONAL EXPERIENCE

B.L. Harbert International February 2008 to January 2010

Proposal Coordinator

While working at B.L. Harbert International my main duty was to ensure that

all proposals being submitted from the government division were 100 percent

accurate with regards to factual information and required documentation.

This information included, but was not limited to, confidential cost

estimates, company financial and project information, graphical displays,

resumes, and other internal documents. My duty was to make certain that

each proposal was free of clerical errors such as grammar, punctuation,

spelling, and clarity of expression. My work was completed independently

under frequent pressure to meet required deadlines. Regular coordination

with other departments and internal team members was required for efficient

proposal development and submission. Weekly attendance of bid meetings was

necessary to coordinate schedules and rectify any issues. Strong

organizational skills along with strong initiative were essential to

assembling a finished comprehensive document.

EBSCO Industries, Inc. February 2005 to February 2008

EBSCO Professional Partnership Group division

Graphic Art Proofreader March 2006 to February 2008

While working at EBSCO one of my main duties was conducting audits of all

graphic art ads used for advertising on the covers of popular periodicals,

a display rack with shelf ads and a header sign, along with protective

vinyl binders for each title displayed in various reading areas. An

additional duty was to communicate with clients, sales representatives, and

artists to verify changes as well as clarification of ad copies. Also I

followed up with clients insuring customer satisfaction and prepared final

advertising ads for customers and for shipment. I maintained reports with

detailed documentation of ad proofs and completion date insuring accuracy

and timely delivery.

Data Specialist February 2005 to March 2006

While serving in this position I gathered, examined and analyzed

statistical data to forecast future and current marketing trends for

various regions and business categories. In addition I organized the data

collected by several factors including renewal trends, region, and business

type in order to predict future renewals as well as new clients. My

responsibilities also included preparing and reporting the findings of the

data in an effort to manage day-to-day marketing and renewal activities in

an effort to meet the client's needs while staying within company budget.

Rockford General Store August 2002 to September

2004

Customer Service

Opened and closed the store. Assisted customers with finding products as

well as with any complaints they may have had. Handled cashier duties

including balancing the cash drawer at close of business each day.

Prepared and served food in the deli as needed.

EDUCATION

Faulkner University Montgomery, AL

Bachelor Degree Business Administration December 2004

Central Alabama Community College Alexander

City, AL Associates Degree-Art December

2003

Southern Union State Community College Wadley, AL

General Studies

May 2002

Central High School of Coosa County Rockford, AL

Advanced High School Diploma May 2001

REFERENCES

Name Relation Title Company - City, State Phone

Judy Supervisor Marketing B.L. Harbert International 205-***-****

Cacioppo Coordinato Birmingham, AL

r

Roger Morse Co-worker Design B.L. Harbert International 205-***-****

Manager Birmingham, AL

Joel Glover Personal Wildlife Alabama Dept. of Conservation 256-***-****

Reference Biologist and Natural Resources

Alexander City, AL



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