Customer Service Manager
Resume:
* * * ** * T H S T S O U T H TA C O M A WA * * * * 4
abity2@r.postjobfree.com
JANINE NESS
OBJECTIVE
Seeking part or full time work in a office capacity setting
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Customer service/Reception
Public relations
Proficient in collections
10 + yrs in Medical background in front and back office
Software/System Skills
Type 40 words per minute
Answer multiple phone lines
Major in sales and marketing
Retail
EMPLOYMEN T
Sept 2007-Oct 2009
Lead Customer Service Rep
United Site Services Tacoma WA
Filled orders for rental of: Portable toilets, fencing containers and generators
Order for all major events
For all of Metro Parks
Seattle Parks
King County Parks
Worked directly with outside sale reps in filling their orders from customers
Did pump truck receipts for corporate office
Dispatch
Collections
Aril 2004-May 2007
Customer Service Rep
North West Cascade Puyallup WA
Filled orders for rental of portable toilets, fencing and containers
Processed credit card payments
Filled orders for the septic division for septic systems, main line work, camera line work, & ET
work
Processed job cards for the construction dept
Jan2003-Jan 2004
Office Manager
Kalapus Chiropractic Clinic Spanaway WA
Front office
Set apps for chiropractic services
Ran all front office duties
AP/AR
Collections
Patient charts
Electronic and paper billing and insurance
April-2001-August 2003
Manager/Coordinator
The Hair Smith Spanaway WA
Set apps, inventory, banking and computer
Display of products
Marketing and advertising
Customer relations
April 1996-March 2001
Office Manager
South Hill Physical Therapy Puyallup WA
Front and back office duties
Set apps, billing and collections
Banking, computer
All aspects of patient care
Hot packs, ultra sound, exercise programs
Set up new computer programs
Insurance and processing claims
Collections
EDUCATION
Wenatchee Community College
Certified Nursing Assistant/License
Clover Park Voc Tech
Medical Office Assistant/Degree
Clover Park Voc Tech
Cosmetology/Instructor/State Board Advisory
REFERENCES
References on request
Contact this candidate