Manager Assistant
Resume:
D acqueline S. Gales
P. O. Box ****
Monroe, LA *1211
Experience Summa ry
I have ten years providing office administrative and clerical support, including
handling confidential information. Skilled in word processing and accounting
software, including Lotus 1-2-3, NCIC, Microsoft, and WordPerfect. Accustomed to
meeting t ight deadlines. I have excellent telephone, filing, interpersonal and
organizational skills. Experienced in meeting planning and t ravel arrangements.
I feel that the work experience have afforded me valuable leadership and people skills
i n the areas of communication, motivation, and delegation.
P rofessional Experience
2004 – 2009 Swanson Center for Youth Monroe, LA
71202
A dministrative Assistant I I I
Responsible for assisting Group Leader, Pam Green, with any correspondences
t hat needs to be typed, mailed (to a judge, P.O., or parent), fi led (in youth’s
case file, dorm binders), etc. on a daily basis. Responsible for updating all
correspondences that are needed for the unit such as Daily Dorm Schedules,
etc. and making sure that they are visible for the staff and youth.
Responsible for typing and mail ing out all Progress Reports, 45-Day Letters,
Release Certificates, notification letters, etc. for the following dorms: Red Bud.
P rogress Reports are done quarterly for each youth and responsible for
i nputting their custody level information and their Youth Care advancements
i nto J IRMS.
Responsible for answering different phone l ines and making sure that the
i ntended party receives their message. Responsible for ordering all equipment
such as paper, copier toner, printer cartridges, toilet tissue, paper towels,
detergent, LAMOD equipment (furniture, pictures, etc.), etc. a week prior to
r unning out of the supplies.
I r un criminal checks for visitation which is a nationwide database (LAACH
and NCIC) to find out whether a youth's family member has a record or not.
T his would determine if they can visit or not. Once they are approved I then
have to enter them into another database so that this institution and any
other juvenile institution in Louisiana can check to see who can visit this
youth and who can not. I'm am responsible for running all corrsepondences
and packets for the Sunday visitations and weekend furloughs. Responsible
for opening furlough screens in J IRMS which makes it possible for a youth to
leave campus.
D acqueline S. Gales
P. O. Box 4912
Monroe, LA 71211
1999 – 2009 Manpower Temporary Services Monroe, LA 71201
Administrative Assistants, D ata Ent ry Clerk
During my employment with this agency I have been assigned to various
employment sites. They
i ncluded: Chase Manhattan Mortgage Company, Monroe Chamber of
Commerce, etc.
Responsible for scheduling monthly meetings and handling t ravel
a rrangements; prepare all necessary paperwork and audio/visual materials;
Keying in numerous of confidential mortgage agreements; prepare all wri t ten
correspondence, invoice and administrative reports for department manager
T rack budget and prepare quarterly reports; picked up parts whenever
needed from various stores
Working in Microsoft Word, Microsoft Power Point, Excel, etc.
2003 – 2003 Swanson Center for Youth Monroe, LA 71201
Office Coordinator
I worked directly under my supervisor assisting her with typing
correspondences, answering multiple
phone lines.
I was responsible for typing and filing progress reports, reclass notifications,
etc. for 7 different Case
Workers.
I was responsible for organizing and maintaining the upkeep on all state
policies, current forms, and any manuals for my assigned area. I was
responsible for typing and forwarding all correspondences and notifications to
J udges, P.O.'s, parents, OCS, etc.
Education
2010 -- Present South University Online; Savannah, GA
2007 – 2008 University of Phoenix; Dallas, TX
1999 – 2001 University of Louisiana at Monroe; Monroe, LA
1995 – 1999 Wossman H igh School; Monroe, LA
D acqueline S. Gales
P. O. Box 4912
Monroe, LA 71211
References
Mara Lewis,- Nabors, Pharm. D Rebecca Benjamin
Cornerstone Hospital Truth Drama
M inistry
Roshella Mansfield Jessica Lafollette
Bernice Coleman
Green Oaks Detention Center
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