Administrative Assistant Technician
Resume:
Teneshia Little
Houston, TX 77070
*****************@*****.***
SUMMARY
Innovative, results-oriented customer care representative with experience
in addressing customer complaints, negotiation skills, problem resolution,
meeting deadlines, providing information to customers, and performing
general office support duties.
WORK EXPERIENCE
Team Mental Health
Services
11/07 - 08/10
Clinical Administrative Assistant:
Greeted clients, while promoting and maintaining a friendly and
welcoming environment. Maintained schedules and verified insurance.
Prepared clients for patient care. Administered the front desk by
answering phones, typing, along with maintaining the privacy of
medical records in addition to other general clerical
responsibilities.
Sinai Grace
Hospital intern
02/08 - 02/08
Patient Care Technician: student
Patient customer care in the designated areas of phlebotomy,
activities of daily living, glucose monitoring, hemocult testing,
catheterization, EKG, wound care, keto-dia stix testing, vital signs,
triage, and isolation techniques.
Budco
02/00 - 09/06
Data Entry Operator:
Entering data for Chrysler recalls by updating the consumer
information. Training new employees to use the software properly
that is provided.
EDUCATION
Phlebotomy Career
Training
March 2010
Certified: Phlebotomist
Garden City, MI
Abcott
Institute
February 2008
Licensed:
CNA/HHA/PCT
Southfield MI
Central State
University
June 1998
Major: Psychology
Wilberforce, OH
TECHNICAL SKILLS
Microsoft Office - Word, Excel, PowerPoint, Outlook, Internet Explorer
CERTIFICATIONS
Certified Home Health Aid and License Patient Care Technician/Associate
Certified in CPR and training in Phlebotomy
REFRENCES AVALIABLE UPON REQUEST
Contact this candidate