JOANNE GRAVES

** ********** *****

Ormond Beach, FL 32174

Phone: 407-***-****

E-mail: abitqs@r.postjobfree.com

Summary of Qualifications

Resourceful and adaptable professional with years of experience in a

rapidly changing environment. Established reputation as a highly

motivated and productive individual. Loyal, honest, and dependable

individual with a proven ability to motivate people and communicate

effectively at all levels.

Skills

Computer skills include working knowledge of Microsoft Word, Excel, and

Outlook, proficient in

accounting software FROG (Furniture Retail Operations Group), ADP

Payroll, and Paychex Payroll

Type 80 words per minute

10 key by touch

Excellent trouble-shooting and problem solving skills

Strong oral and written communication skills

Experience

Hudson's Furniture Showroom, Inc., Sanford, FL (3/1987-7/2010)

Payroll and Benefits Manager (2003-2010)

Supported President/Owner in all aspects of office management through

accelerated growth period.

Prepare and distribute payroll for up to 300 employees

Review accounts payable and sign company checks

Responsible for benefit administration including 401(k), health, vision,

dental and life plans

Collaborate with insurance companies each year for insurance benefit

programs and quotes

Process employment verifications and complete paperwork for new hires

using checklist to verify

all information is complete

Inform appropriate staff and complete paperwork for terminations

Coordinate COBRA insurance reporting

Facilitate unemployment claims

Track vacation, sick, and personal time for each employee

Maintain and secure personnel files

Handle oral and written correspondence relating to employees

Represent the company in any legal issues involving workers'

compensation issues

Corporate Office Manager (1987-2003)

Accountable for managing and coordinating day-to-day office activities

including

reception, bookkeeping, and payroll duties

Hired, trained, and managed office staff

Developed payroll and benefits department

Converted company from manual data entry system to computer software

system

Maintained data entry of inventory, payables, sales, and general ledger

Generated financial statements for CPA review and audit

Handled all banking activities

Senior Caregiver, Ormond Beach, FL (1/2010-7/2010)

Manage the daily care activities of senior clients living at home

providing companionship, emotional support, and enhancing their quality

of life.

Assist in meal planning and preparation monitoring diet and nutrition

Manage and track daily medication schedule

Provide transportation and support on shopping trips and errand runs

Accompany to doctor's appointments documenting diagnosis and

instructions for

relatives

Perform light housekeeping and landscaping duties

Encourage stimulation of minds by persuading clients to discuss life

experiences

Pick up and organize mail

Process bill payments and perform bookkeeping duties sharing results

with family

members

Aided family members in transitioning client to an assisted living

facility helping to

prepare home for sale, packing personal belongings, coordinating yard

sale, and

showing home to potential buyers.

Ensured client was well-adjusted and feeling secure once in new

surroundings

Education

Bowling Green State University, Bowling Green, OH

A.S. Degree in Business Administration

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