objective

To obtain a position within a company whereby my

abilities and skills will contribute to the companies'

success and growth. To work in an environment where I

might learn more and grow within the company.

Experience

2009-2010 Word & Brown/Conexis

Irving, TX

Claims Processor

Review Medical, Vision, Dental Documentation for

reimbursement

Clear card audits

Assist call center with questions in regards to the

participants accounts

2008-Present Word & Brown/Conexis

Irving, TX

Participant Services Representative

Receive incoming calls from FSA & Cobra participants in

relation to coverage, claims, reimbursement and

administration.

Maintain high level of customer service while maintaining

a high number of incoming calls and an average speed per

call consistent with the participant needs

2008- 2008 Word & Brown/California Choice

Orange, CA

Group Processing Representative

Process all group changes, line of coverage

adds/terminations, commission set-up and billing for New

Business cases received

QC New business Cases

2007- 2008 Word & Brown/California Choice

Orange, CA

Accounts Receivable

post payments, return checks, complete daily deposits and

maintain A/R reports.

Data Entry, 10 Key

2004-2007 WMC Mortgage Costa Mesa, CA

Production Specialist/Underwriter

Pricing, prequals, and upload new loans into the system

Verifying VOE, VOM, & VOD and oversee a pipeline over $60

million a month

2001-2004 Pinnacle Real Estate San Clemente, CA

Quality Control Coordinator

Set notary appointments, and data entry, customer service

Reviewing documents, making proper corrections if needed

Handle inbound & outbound calls, filing, and quality

control

abitn9@r.postjobfree.com

Phone 214-***-****

EDUCATION

UNIVERSITY OF PHOENIX

Riverside Community College 12 ECE Units

skills

Outlook, Excel, Windows, Power Point, Data entry, 10

Key, Multiple Phone line & Call Center atmosphere,

Pricing/Prequals, Reviewing Appraisals & Bank

statements, Customer Service, 1003/HUD/Title/Mortgage

Documents, Section 125, COBRA, child development

Contact this candidate