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Customer Service Manager

Location:
Saint Paul, MN, 55125
Posted:
October 20, 2010

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Resume:

CHRISTINA MARIE NORTH

**** ********** **** - ********, ** 55125

651-***-****

abitmp@r.postjobfree.com

PERSONAL PROFILE

_______________________________________________________________

. Excellent oral and written communication skills

. Strong organizational and analytical skills with ability to work in

a fast paced environment

. Precise attention to detail

. Proficient in multiple computer software programs

EDUCATION

_______________________________________________________________________

(One hundred percent self- financed education)

Bethel University, St. Paul, MN (2008-Present)

. Master of Arts

. Communication

Bond University, Queensland, Australia (2008)

. Corporate Communications Program

University of Minnesota, Minneapolis, MN (2004)

. Bachelor of Arts

. Communication Studies

University of Minnesota, Dublin, Ireland (2003)

. International Professional Communication Program

PROFESSIONAL EXPERIENCE

______________________________________________________

College Pro Painters, Roseville, MN 2001-

2008

Spokesperson/Promoter (FT & PT) (9/03 - 12/08)

. Managed all aspects of product promotion including cold calling and

networking

. Coordinated events and spoke to potential new clients

. Represented company at trade shows and conventions

. Achieved tangible increase in revenue as a direct result of most

recent event

Jobsite Coordinator/Manager (2001-2003)

. Coordinated job-site logistics and painter scheduling

. Worked as liaison between company and customers

. Handled customer service issues and rectified problems

Beth Kehoe Residence, Minneapolis, MN 2005-Present

Personal Assistant & Residence Manager

. Responsible for scheduling and logistical planning of numerous

contractors and hired laborers

. Contribute to charity auction planning and local neighborhood

organization work

. Assist with bill-paying and filing of household paperwork

. Coordinate organization of home and various children's activities

Resume of Christina North Page 2 of 2

Sierra Consulting Group, Inc., Minneapolis, MN

2000-2005

Office Administrator/Residence Coordinator (F/T & P/T)

. Provided clients with a positive, professional environment

. Organized office and managed professional contacts

. Coordinated home and provided support and care for business owner's

children as needed

Media Link Communication Group, Brisbane, Australia

2004

Public Relations Internship

. Conducted research for client inquiries and public relations staff

. Responded to media inquiries

. Provided writing assistance for media alerts and press releases

. Provided assistance with database management and brainstorming

sessions

University of Minnesota, Minneapolis, MN

2003-2004

Classroom Guest Speaker Internship

. Spoke to various classes throughout campus detailing the Global

Ireland Seminar experience with the goal of promoting the Study

Abroad initiative.

VOLUNTEER

EXPERIENCE_____________________________________________________________

Open Arms of Minnesota

2009-Present

. Open Arms operates as the only nonprofit organization in Minnesota

that prepares and delivers free meals crafted to meet the

nutritional needs of individuals and their families who are living

with serious and life-threatening diseases. In 2008, 250,000 meals

were prepared and delivered as a result of the volunteer effort.

REFERENCES

_______________________________________________________________________

Available upon request



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