Customer Service Representative

Adama McAfee

**** ******* ****** *** #***, Memphis,tn 38106 901-***-****, abitho@r.postjobfree.com

OBJECTIVE

To secure a position as a entry level case worker that will utilize my computer knowledge,

strong people skills, organizational abilities, and business experience.

EXPERIENCE

6/1/2010 to present Peabody Hotel Memphis, TN

Office Coordinator/supervisor

Responsible for office duties including answering calls from guests, ordering

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housekeeping stock, room assignments for 30 + room attendants

Responsible for checking rooms after being cleaned by the room attendants

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6/9/2009 to 6/1/2010 Saint Francis Hospital Memphis, TN

Room attendant supervisor/patient ambassador

Responsible for room assignments for 20 + room attendants

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Delivering daily newspaper to patients, and confirming their stay was satisfactory

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according to the hospital procedures and policies

9/8/2008 to 6/1/2009 Accredo Health Inc. Memphis, TN

Customer sERVICE REPRESENTATIVE

Responsible for inbound/Outbound calls to ensure patients received their medication

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shipments accurate and on time

MESABA Airlines/Northwest

8/20/2007 to 9/1/2008 Memphis, TN

Airlink

Flight attendant

Ensuring passenger safety and satisfaction according to the policies and procedures

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abided by the Dept of Transportation and FAA regulations.

EDUCATION

1992 - 1994 Hamilton High School Memphis, TN

Diploma

REFERENCES

References are available on request.

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