Customer Service Medical
Resume:
Joyce A.Simmons
Goose Creek, SouthCarolina 29445
abitfy@r.postjobfree.com
Work experience
March 2005-Present Success for School Instructor
University Instructors, Charleston, South Carolina
Provide instruction to students. Work as a PACT Proctor assisting the
teacher of those students taking the tests to be certain that there is no
cheating. Worked with students in group sessions with problems in reading
and math.
Nov. 2006-April 2010 Substitute Teacher
Berkeley County Schools, Goose Creek, South Carolina
I carried out the plans of the teacher in their absence and supervised the
students in my care at all times. I also corrected papers and performed the
necessary routines and duties of the class.
July 2004-Feb.2005 CBS Professional- Mentor
Life, Inc., Washington, North Carolina
Implemented plans and counseled the client with social, emotional, mental
and behavioral problems towards achieving positive change in behavior.
Provided written reports concerning the client's behavior modification.
March 2001-Aug. 2004 Receptionist/Switchboard Operator
Physicians East, Greenville, North Carolina
Provided customer service, answered and screened incoming calls, notified
doctors and staff about incoming calls. I operated multi-line telephone
system while handling all other office duties. I was also proficient in
basic keyboarding and medical terminology. Entered data into unit computer
terminal.
May 2000-Feb.2001 Secretary
Monarch Temporary Agency, Greenville, North Carolina
Provided support to the social workers by handling detailed reports and
documentations concerning children. Maintained and filed patient's
records, typed correspondences reports, answered the telephone. As Medical
secretary, provided customer service, made appointments for patients, and
took payments. Coordinated schedules for patient's surgery and admission
to the hospital that was received from physicians and physician offices.
Used ICD-9 coding and microfiche also with other clerical duties.
Scheduled court cases for the Law firm. Typed documented letters to
clients.
Provided data entry of police reports, traffic citations and follow-up
reports.
VOLUNTEER EXPERIENCE
Department of Social Services, South Carolina
May 1992-July 1992 Receptionist
I worked as a volunteer receptionist for the Department of Social Services.
worked in foster care, economic services, and Medicare. Operated
telephone, microfiche, fax, and copy machine.
Education
Bachelor of Science Degree
Charleston Southern University, Charleston, South Carolina
Certificate of Attainment in Early Childhood Education
Spartanburg Methodist College, Spartanburg, South Carolina
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