Melissa M. Ridenour

*** ******* *****

Columbia City, IN 46725

260-***-****

Email: abitev@r.postjobfree.com

________________________________________________________________

Objective: To secure a position as an Administrative Assistant / Business

Office

Manager's Assistant to gain further experience in

today's business

industry.

Professional Strengths:

. Detail - oriented

. Excellent customer service skills

. Strong organizational skills

. Conduct excellent phone etiquette and interpersonal skills

. Assist in business management

. Ability to handle multiple tasks

Technical Skills:

. Microsoft Word

. Microsoft Excel

. Multi-Line Telephone System

. Xerox machine

. P-Touch label maker

. Yardi / Tels / Kronos

. AL Wizard Program

Professional Experience:

Parkview Whitley Hospice / Hospice Volunteer

Columbia City, IN

December, 2008 - Present

. Assist patients and families with "End of Life" needs

. Companionship and bedside vigils

. Personal and household shopping

. Errands including housekeeping and pet care

. Hobbies

Harbour Assisted Living of Fort Wayne / Lead Concierge

Fort Wayne, IN

January, 2008 - Present

. Monitoring community traffic and telephones

. Greet clientele, delivery drivers, and solicitors

. Maintain visitor logs and reservations

. Monitor all safety systems and keys

. Maintain all resident's emergency contact information

. Sort and distribute all mail and deliveries

. Assist with resident billing and payments

. Send and file confidential state reports

. File state and federal tax documents

. Order all office supplies

. Assist with resident outing and events

. Assist with payroll and insurance billing

. Administer and maintain training records

. Maintain medical and personal records for employees and residents

. Handle cash and credit for various accounts

. Other miscellaneous duties

References:

Mauna Cowen (Professional)

Supervisor / Volunteer Coordinator

Parkview Hospice

260-***-****

Kelly Neidigh (Professional)

Supervisor / Business Office Manager

Harbour Assisted Living of Fort Wayne

260-***-****

Karen Armstrong (Professional & Personal)

Corporate Executive Director

Senior Lifestyle Corporation

702-***-****

Amber Shepherd (Personal)

Assisted Living Director / Registered Nurse

Harbour Assisted Living of Fort Wayne

260-***-****

Contact this candidate