Sales Customer Service
Resume:
Jessica Kinsey
Topeka, KS ***17
abiteb@r.postjobfree.com
EDUCATION
University of Kansas
Lawrence, KS
Bachelor's Degree in Communications
July, 2010
Concentration in Psychology
SUMMARY OF QUALIFICATIONS
. Interned and worked with a new magazine, Blue Sky Green Earth,
to help and gain experience with marketing, advertising, PR, and
event coordination
. Productive team leader and worker; able to motivate others to
ensure that goals are met; also able to work independently
. Five years customer service and sales experience which enhanced
abilities to communicate and work well with others
. Able to adapt quickly to new environments, detail oriented, and
open to new ideas
. Visually creative and possess ability to market ideas and
products
. Possess strong time-management, organizational, and computer
skills: Word, Excel, PowerPoint, InDesign
WORK EXPERIENCE
Blue Sky Green Earth
Lawrence, KS
Advertising Agent January
'10-Present
. Increased ad sales and database by researching prospective
national and local advertisers for the magazine
. Introduced/distributed the magazine to Topeka which broadened
reader base and awareness
. Sold advertising space to business owners who wanted to increase
profits and be a part of the "green movement"
. Marketed events such as the Seeds Fair and Earth Day to increase
awareness of the new magazine
. Co-hosted and coordinated event on Earth Day at the Barrel
House; arranged for sustainable living activists to speak
. Co-creator of Green Ambassador program which helps businesses go
green by evaluating their space and researching ways to help
them work in a more sustainable environment
JC Penney Lawrence, KS
Sales Associate October
'05-March '09
. Assisted in coordination of layout design for the department,
increasing sales in new styles
. Greeted and assisted customers within the shoe department;
identified customer's wants and needs
. Conducted cash and credit transactions along with promoting and
signing customers up for the store's credit card to further
enhance business
. Trained four associates making them competent employees who
effectively contributed to the team's sales
. Reconciled customer complaints and issues smoothly
. Ordered merchandise for customers through the online catalogue
Sportsfan Topeka, KS
Sales Associate May '04-
June '05
. Greeted and assisted customers
. Ordered and shipped merchandise to and from other stores for
customers
. Trained new associates to be comfortable in helping customers
with everything they needed
. Conducted cash and credit transactions
. Opened and closed the store ensuring that everything was
prepared for that day as well as the next
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