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Administrative Assistant Customer Service

Location:
Reno, NV, 89511
Posted:
October 02, 2010

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Resume:

JOANN HUNT

P.O. Box **** Carson City, NV *****-**93 775-***-**** or 775-***-**** E-mail:

abitdw@r.postjobfree.com

Highly motivated, upbeat and friendly, quick study willing to participate in initial and

ongoing required training, excellent customer service skills, extremely adaptable and

detail oriented. Empathetic while maintaining the degree of professionalism required to

protect client/patient confidentiality. Well prepared for a fast paced clinical/office

environment with 3.75 years experience in medical front office/reception; Certificated

Paralegal/Legal Secretary 1991 – 2004. 11 years experience as a legal

secretary/paralegal; together with 6 years experience as an administrative

assistant/executive secretary.

EXPERIENCE

SUPPORT STAFF/FRONT MEDICAL OFFICE – Mojave Mental Health, Reno, NV 04/23/07 – 1/15/10

Front medical office duties (reception, telephone, prompting appointments, scheduling appointments,

intake new patients - including paperwork and chart preparation, filing, client services, primary support to 13

therapists and 3 case managers); coordination and maintenance of therapy spreadsheet wait list(s), including

10-day and closure correspondence and psychiatrist notification, insurance verification via Nevada Medicaid

database.

TEMPORARY SERVICES – Office Team, Reno, NV - Resulting in above full-time employment.

ADMINISTRATIVE ASSISTANT – DeVinney & Dineen Vocational Economic Services, Reno, NV

11/2004 – 6/2006

Support to forensic consultant/owner in preparation of litigation documentation/trial appearance in

personal injury, wrongful death and etc.; life care plans and Veteran’s Administration. Typing from

dictation, spreadsheeting. General office duties - reception, telephone and mail distribution

MEDICAL SECRETARY – Sierra Integrative Medical Center, Reno, NV 03/27/2003 - 04/14/2004

Front medical office (reception, scheduling, patient services, file maintenance); assistant to CEO,

Medical Director and staff (typing/word processing, transcribing); and legal coordinator (outside

counsel/supervision). Coordinated development of and implemented HIPAA (patient privacy) compliance

procedures. Assisted Safety Officer in developing and implementing OSHA compliance procedures

(including seminar attendance). Developed and implemented patient exit procedure.

PARALEGAL/LEGAL SECRETARY – Hoffman, Test, Guinan & Collier, Reno, NV 12/1997 – 03/2003

General office administration/duties correspondence, memoranda, notarizing, spreadsheets, typing,

transcribing.

Client service; calendar (attorney, case and court); file development and maintenance; draft pleadings

(affidavits, briefs, discovery and litigation); research and shepardizing; digesting and indexing (affidavits,

discovery, periodicals, rulings); library maintenance, court filings, document drafting (estate, contracts,

corporate, litigation, personal injury, probate, real estate and trial preparation).

TEMPORARY SERVICES – Career Choices, Reno, NV 11/1996 – 12/1997

Various assignments resulting in above employment - Legal, administrative assistant, executive secretary and

general clerical.

LEGAL SECRETARY/PARALEGAL – James R. Brooke, Esq., Reno, NV 03/1991 – 11/1996

Duties same as Hoffman, Test, et al with exception this position was with a sole practitioner and included

basic bookkeeping practice.

EDUCATION & TRAINING

UNR - Certificate of Advanced Legal Research/Writing - 05/93 Certificate of Paralegal Studies - 11/1992.

Nevada Notary Public – (Expired needing renewal) Short Hand/Speed Writing Dictation/Transcription

COMPUTER SKILLS

Microsoft (Word, Basic Excel), WordPerfect, Abacus, Various Databases (Federal, State, County, City,

Courts)



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