Customer Service Executive Assistant
Resume:
Ms. Shalonda C. Baker
P.O. Box ****
DeSoto, TX *5123-1997
**************@*****.***
Objective
Dedicated, reliable and a service oriented worker seeking a position in
which I can utilize my current education and experience in a corporation
offering diversified challenges and advancement opportunities.
Experience
Dallas County CSCD (Adult Probation) May 2010-Jul.2010
Community Supervision Officer Intern
Supervised and counseled clients, conducted home visits, monitored and
enforced the conditions of Community Supervision, communicated with staff,
community resources and outside agencies to develop and implement an
informed plan of supervision, completed documentation of daily work
activities in case file narratives and daily worksheets.
Baylor Medical Center of Carrollton Nov. 2009-Jan. 2010
Teleservices Rep. I
Operated multiple position telephone console to relay incoming, outgoing,
and interoffice calls.
Dallas Independent School District Jan. 2004-Aug.
2008
Registrar
Coordinates all activities of Attendance office including development of
procedures for student enrollment, transfer and withdrawals, Responsible
for accurate data entry of student demographic and attendance information,
Prepared statistical reports for state auditing purposes, monitored and
administered statewide tests, Provided affidavits for legal purposes
regarding truancy.
Comerica Bank June 2007-Aug. 2007
CSR 1- Teller
Provided excellent customer service while processing various bank
transactions (check cashing, deposits, withdrawals, etc.), cross-selling of
all bank products, assisted with general clerical duties.
Five Star Insurance Nov. 1998- Dec. 2003
Executive Assistant
Provided professional and timely service to clients, processed new and
renewal business, endorsements and cancellations, gathered necessary
information for the filing of property damage claims, quote preparation,
researched and corrected accounting discrepancies, ensured all payments
were posted accurately, processed daily deposits, collection of outstanding
balances.
Education
University of North Texas, Criminal Justice, 2008-Present
References
Personal and professional references are available upon request.
Contact this candidate