Customer Service Assistant

JENNIFER R. STENGER

**** ********* **

Cleveland Heights OH, 44118

Cell phone : 216-***-****

Home phone: 216-***-****

Email: abit9n@r.postjobfree.com

OBJECTIVE

To become an indispensable part of a private practice or hospital working directly with patients.

QUALIFICATIONS

Previous experience in a medical / surgical setting. Experience in sales, marketing and customer service. Experienced in

medical terminology and hospital/practice/clinic protocol. CPR and Blood Borne pathogens certified. Knowledge of OSHA

standards and expectations.

EDUCATION

2007-2007 Dental Assistant, Cleveland Institute of Dental and Medical Assistants

2003-2005 High School Diploma, Mentor High School

EMPLOYMENT

2009-2010 Sterilization Technician Case Western Reserve Dental School

Duties included: Sterilization of instruments for Graduate students and departments of the Dental School of Medicine,

stocking and cleaning of work area, stocking sterilization bags, chair covers, and barrier tape for student clinics, knowledge of

dental instruments and materials, knowledge of medical terminology and physiology.

2008-2008 Surgical Dental Assistant, Great Lakes Dental Arts

Duties included: Surgical set-ups and tear-downs, viewing, comprehending and utilizing patient charts, basic knowledge of

anesthesiology, stocking, cleaning and sterilizing rooms and instruments. Procedures included: bone graft and implant

procedures, surgical and regular extractions, crowns, bridges, composite and amalgam fillings, orthodontics, and periodontic

surgeries.

2008-2008 Dental Assistant EXTERNSHIP, Bright Now Dental

Duties included : sterilization of instruments and rooms, patient greeting, charting, four handed chair side assisting both oral

surgeons and hygienists.

2008-2008 Dental Assistant EXTERNSHIP, Mentor Dental Care

Duties included : sterilization of instruments and rooms, patient greeting, charting, four handed chair side assisting the dentist.

2008-2008 Dental Assistant EXTERNSHIP, West Chester Dentistry

Duties included: sterilization of instruments and rooms, patient greeting, charting, four handed chair side assisting the dentist.

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