Customer Service Manager
Resume:
YOLANDA PERROT
TROTWOOD, OH **426
abit9a@r.postjobfree.com
SKILLS:
I have organized skills in data entry, customer service, processing mortgage loans, and several
different computer programs such as Microsoft Office, Word, and several types of mortgage
softwares.
EXPERIENCE:
LABORER/FEEDER 9/2009-12/2009
ECONOMY LINEN
My job duties consisted of feeding napkins onto a conveyor belt to be pressed and steamed.
CASHIER/ ASSOCIATE 4/2008-5/2009
PANERA BREAD AND CAFÉ
My duties consisted of running a cash register, making sure the customers orders were accurate,
running the bakery, brewing specialty coffees, and helping out with any other duties that are
required of an associate.
HOUSEKEEPING 7/2007-9/2007
UD-COURTYARD MARRIOTT
My job was to maintain the cleanliness of guest rooms, and keeping them maintained by OSHA
standards. I would also help guest with any concerns or needs that needed direct attention.
MORTGAGE LOAN PROCESSOR 4/2006-5/2007
GLOBAL MORTGAGE INC.
My job was to assist the branch manager with the paperwork that is needed to help the client
refinance their home while dealing with a bankruptcy. This included, but was not limited to,
contacting the client on a regular basis, ordering all of the necessary paperwork and information,
such as appraisals, titles,and verifications, that are needed for the lender so the loan could be
completed.
CASHIER 8/2005-4/2006
ALL IN ONE FOOD & FUEL
My duties consisted of running a cash register and pump for gas, while helping customers with
any assistance they may have needed. I would also maintain the store by stocking necessary
products.
MORTGAGE LOAN PROCESSOR 3/2005-6/2005
GLOBAL MORTGAGE INC.
“Please see previous work experience for Global Mortgage Inc.”
CASHIER 7/2004-1/2005
ATLANTA BREAD COMPANY
My duties consisted of running a cash register, making sure the food orders were correct, keeping
coffees fresh, running the bakery, and helping out on the line when needed.
PERSONAL ASSITANT/ LOAN PROCESSOR 3/2001-2/2004
SHIRLEY HAPNER/ PRIMARY RESIDENTIAL MORTGAGE INC.
My daily duties would be to assist the branch manager with the day to day ritual of taking care of
the paperwork that is needed to complete the mortgage loan process; such as ordering titles,
appraisals, case numbers, and any other duties that are required to ensure that the home will
belong to the client.
EDUCATION:
BELMONT HIGH SCHOOL 6/1990
SOUTHWESTERN COLLEGE 1/2010-6/2011
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